I recently purchased lights for our new home at Metro Electric.... & I have to tell you that I love the way the General Manager (Matt G. & Laura) handled the situation with my lights.
The issue that we had was... we bought a unique wooden light made with natural wood for our kitchen and while I understand that each piece is unique with natural wood splits in them... I wasn't in love with it. So, he said, "Let me see what I can do." He then called the manufacture right in front of me to find a positive solution. The manufacture said, "Each piece can vary with the type of wood that it is made from." I then told him, "The display is the one that we feel in love with! & that I just liked it better." and he said, "I want you to be happy. How about we swap it out for the display that you like!"
I couldn't be happier with the way he handled my issue. And, I couldn't be happier with the lights that are in my kitchen.
I highly recommend Metro Electric. I'm very happy with the customer service, the outcome of my project, and total purchase experience!
Thank you Matt G for taking care of us and making things...
Read moreGet ready for this. Here’s a 5 star review from a former employee that was terminated. Sometimes I need something that I can’t find elsewhere (or the prices are outrageous elsewhere) Metro always either has what I need in stock, or can get it for me, at a reasonable price. They’ve never treated me differently as a costumer, even though I was terminated for making a...
Read moreSome pretty wild lighting choices that I would normally find at a IKEA. I was looking for something that would be tied to a motion sensor system where upon entering the room the lights would just turn on for you. Not a huge fan of the...
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