World Market — Local services in Brentwood

I didn't catch this woman's name, but I think I may have just experienced the best customer service I've ever had in my life.

So, I walk in with purpose, and I'm staring at the imported chocolate bars. Looking for a Lion bar, and not seeing one. (These are good but not popular, a perfectly understandable thing to be out of.)

Enter our protagonist. This woman with long silver hair appears, clocks that I'm A.) looking for a specific candy and B.) not seeing it. I didn't get the woman's name, but I'd probably cast Jane Lynch to play her in a movie. Maybe Jaime Lee Curtis. Main character energy, is what I'm trying to say.

She springs into action, asks what I'm looking for, runs a scan, and I can see her becoming an expert on Lion bars in real time. She tells me she'll look in a recent shipment.

I continue my shopping, staying close to the candy out of courtesy. I notice a Lychee candy I like and pick it up.

Our hero reappears, with news from the back. It's not in the shipment, she says, but she has an idea. She then says some... World Market jargon that I didn't quite follow, but the gist is that there are more places to check.

She disappears again, this time for longer. I continue my shopping, confident she can find me anywhere in the store. And sure enough, she re-emerges.

"It's not on any palette. I ran the numbers, did a (more World Market jargon), and the last order was in April. The good news is, we CAN still order it, and we WILL order it." She then gave me detailed instructions as to when I could reasonably expect to see some Lion bars. All this was said and done with a smile and the utmost courtesy.

I thank this person for their time, and as she turned to go a final time, I noticed that she did all of this - with a walking boot on.

This employee ran around World Market, checked in the back not once, but twice, for a candy bar, all with a walking boot on. I was floored.

I did what anyone would do, and immediately texted a friend the entire interaction. My friend's response, "you met a videogame protagonist." Yep. Sounds about right.

Lion bars are good, but honestly nothing makes my day like someone going above and beyond like that.

I can't imagine there are too many silver-haired employees running around World Market with a walking boot, so if you read this - I encourage you to print it out and bring it with you next raise discussion. Because wow, are you exceeding...

Always love shopping at World Market as you can find so many interesting things there! Was able to find some stuff to finish up my Christmas shopping. There is a wide variety of items with lots of different options that would be hard to find somewhere else. Even though we went on the Sunday after Black Friday, staff was very friendly and helpful. The only thing docking a star is that some of the aisles are tight to get through. I have to use a cane/crutch for mobility purposes and it was a tight fit trying to go through a couple aisles especially if I was trying to get to one side so someone else could walk by. It would have been even worse if I had been in my wheelchair as some aisles I would not have been able to go down as I doubt it would have fit. Other than that, the store is great and fun to...

A store that sells things that are not made in the USA.. basically items like spices. .Furniture. ...small items.. cooking utensils..and various food and wine products. I have find items cheaper in some of the specialty stores.. however this is one place they are under one roof... I have seen some of the items end up at Marshalls...Tuesdays etc.. but you can actually get the products here.. Not all items will end up in those stores... only the items reaching expiration or does not sell... but them again it won't be found again here.. the few dollars difference does make it worthwhile to just pick it up here.. Unless you are one of those bargain hunters that like to hunt around.. You can sign up for membership...and...