When everything goes right with a transaction that is great and what you normally expect, however its when things go wrong you can really tell how a customer is treated and see the values that make up the company. In my case, through no fault of Ness Electronics, UPS did their best to trash the Televes antenna I purchased. It could have been handed off the UPS as a damaged shipment, but instead Michael Ness was quick to respond to the incident and quickly sent me a replacement antenna element for the damaged one. Great communications, and I'll certainly look to Ness in the future. As an aside, the Televes antenna is the highest quality one I've ever seen and it's...
Read moreI went in yesterday, looking for a part for my soldering iron. While that part had been discontinued they gave me a really good deal on a new one and I'm super happy with it! (I'm sad to give up my Hakko 936, but the fx-888d is actually pretty great)
The staff was super friendly and diligent! While I was sad that I couldn't browse, the will call approach during the pandemic makes it a very safe place to shop.
I'll definitely get supplies from here...
Read moreThis team is Great at what they do. I called thinking I need a new motherboard for my TV but they educated me on what part I really needed. I ordered my part and it came quickly. They lead me with easy to due video that took me step by step to install the part. They help me get my 82 inch TV back to its Best shape ever. No mote white dots or black lines thanks to Ness team. So thankful for the friendly and knowledgeable...
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