I visited for the first time this evening 30 minutes before they closed at 6 p.m. Overall, it was what I expected. The environment was pleasant. No greeting & no one asked if you needed assistance finding anything. I did experience a limiting & on some level crippling language barrier with staff. Apparently, staff speak little to no English, at least during my visit. With that said, a visit here presents a great opportunity to practice your fluency in Russian or Ukrainian. I do realize & appreciate Paradise Foods specializes in Russian & Eastern European foods. It is therefore safe to assume most customers frequenting Paradise Foods have origins or direct ties to Eastern Europe.
For that same reason, Burnsville is blessed to have such multicultural richness & diversity. I came to Paradise Foods looking for bags of individually wrapped chocolates & found what I was looking for, however, the point is: considering the language barrier, I could not ask staff for recommendations or receive clarification on what I was buying. Perhaps English with Russian & Ukrainian signage is advisable to mitigate language barriers to broaden product accessibility to a wider customer base?
Also, I felt the aisle dedicated to chocolates & candies could be better organized by variety & product classification. Overall, not bad, not great, but not terrible....
Read moreIf I could put zero stars i would. I can tolerate a lot of stuff like expired food (can happened in any store) or small variety of products, but rudeness and severe ignorance i cannot. I have had multiple problems in this store. Although I decided to give a last try , I was met with such an impossible treatment. I have arrived early before store closing at 7:20 to drop off the package because as an owner says they do not take packages 10 minutes before closure which is 8 pm. I got my declarations from them and filled them out, but after I did so cashiers have decided that they are not going to except my packages because it is 7:30 on their watch and they have washed the floor. I did not know of such a policy and was not told about that before so. I checked my time it was 7:30 and they are not taking the packages after that time. To say I was super angry, mad and devastated is to say nothing. Ladies who work there started arguing with me and teaching me the ways of living if i would say so, I stayed polite as would any other normal person would do. I wish only one thing. I wish that type of rudeness and ignorance would meet those people everywhere they go because their are totally...
Read moreBring cash otherwise they will charge u 3.5% more...why? well I guess must be legal. I ve been shopping here for years. The selections of the East European products are huge. The store looks like got renovated and got bigger. They sell fresh made bread there , old fashion bread. Hams, sausages, etc are great , good selection-of the cheese and smoked fish. The prices are high especially on cheese. Lately they decided to charge 3.5% more for using credit card, what they never did in the past 20 years. Unfortunately because of this I will not be shopping there no more. The owner of the store should take care of this issue. I do not see the reason to pay even more just because I am using my CC. Different stores...
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