Verizon — Local services in Camden

The woman who "helped" me was very unprofessional and was actually no help at all. She was sitting down when I came in and greeted me. I told her that I needed help switching devices. She seen that I worked at Wal-Mart and asked me why I didn't get them to do it and rolled her eyes. I didn't get the phone from Wal-Mart. She called customer service and kept grunting and just acting like I was an annoyance. She gets so frustrated that she pushed 0 repeatedly and wondered why the phone hung up and then says she can't get anyone and to go to the Dover store because they can do it but I should just go to Wal-Mart. Again, I didn't get the phone from Wal-Mart. So, what is the point of taking my verizon phones to a verizon store to get help if they can't help you. Her asking me why I didn't just get it done at Wal-Mart really offended me how she said it. She should not be in a customer service position of she gets that frusterated with one customer. She was just sitting there doing nothing when I walked in....so I guess I crashed her party. I will never recommend anyone to go to her. She sits in the far left when you walk in. The other 2 girls seemed great. I feel I would have had a better expirience if one of them helped me. She gets 0...

My husband and I were there Saturday, he was looking to get a new phone they guy working there believe his name is Tye did not help at all he was just on his phone and on the computer, my husband tried to asked questions to see what phone was better and what kind of phones they had in stock, the guy would just answer his question with very short answers, my husband decided for one and it turned out they didn’t have the phone in stock so Tye had to order the phone, he said everything was set and the phone was expected to get there Tuesday, he didn’t informed my husband about the price of the phone how the payment was going to be nothing at all… we believe that he didn’t even order the phone it’s friday and we still haven’t gotten a call from them to see if they received the phone… poor customer service! Don’t go here or at if you see the guy Tye just walk out or go with...

We came into the store to transfer from T-Mobile to Verizon. We got new phones and traded our old ones in. We where charged for items that we were not supposed to be charged for. Double activation charges which where later credited to the account. The main issue is still two months later I myself have been in the store every day off I have had. They gave my phone a temporary number until it was fully transfered over. Still to this day if I text someone it comes through on the temporary number but they can't text me back at that number. To get a text back whomever has to text my number and not the temporary number or I will never see any message. I am having issues at work because iam not responding back to the rest of the management team. This issue is causing an issue with a promotion at work due to the fact that iam not...