Sugar Polish Nail Bar Canton — Local services in Canton

I came here to do builder gel nails. First, the color they had on display they did not have so that was annoying. Then the person who did my nails seemed like they were rushing the process. They nicked my skin a few times and the electric filer was getting so hot it was burning me. After that they switched to a normal nail file. My nails did not turn out exactly how I wanted but I was happy enough with them. A few days later however, the gel polish on a couple of them started to bubble up. I went back and they immediately got me back and fixed them. I was told when they were fixing it that it bubbled because the layer underneath was not left to dry enough so they would communicate to their staff to make sure it’s dry. I cannot give more than 3 stars because I had to go back a second time. But I will return because I think it was just the person doing my nails who messed up.

EDIT: I will not be returning. Builder Gel nails should hold up for a while. Its only been two weeks and they have started peeling on the side and chipping. Very disappointing when you spend so much and they don't hold up. I have been to other salons and had the same thing done and they have...

🚨Update! 🚨 As to your reply to your "no refund policy", Don't offer a refund, then at the last minute reneg and change your mind after you already offered it then allow your employees to hang up rudely! That's bad business and calls into question your and your companies integrity! I'm disgusted with the lack of professionalism and your employees' lack of skill. Keep your $90 I guess. There's nothing I can do. Your words mean nothing to me now. Twisting the truth won't change my mind.

I would give them 0 stars if I could. I took my wife to get her nails done last Monday at this location. She spent over $90 for a lousy job by Samantha. She got builder gel nails, and every nail has these pinpoint air bubbles in them. They are a bit of a distance from us. Mindy, the owner told my wife she would refund her for the nail service of $62 today. 35 minutes later, Samantha, the nail tech, calls my wife and informs her she will not be refunding her the money that Mindy has changed her mind. Then, she hung up the phone on my wife. I have never seen a more unprofessional place like this. I highly recommend you stay far away from this place. There is no...

Had builder gel done. Every nail has air bubbles. I spoke with Mindy, the owner, and she agreed to refund the nail service part of my bill. Within 35 minutes of my conversation with Mindy, Samantha, my nail tech, called me back and said they wouldn't be refunding me. When I asked why no reason was given. When I asked to speak with Mindy Samantha hung up on me. The abhorrent treatment, lack of business acumen and personal integrity in standing by your word in an agreement you made with a customer should give everyone pause.

Response to Mindy: You were not threatened in any way and it is appalling that you would accuse anyone of such a thing in an effort to make yourself look like the victim. Our discussion was 11 minutes and 45 seconds long. Wherein, you agreed to the refund given the extenuating circumstances. As the business owner it was absolutely your call to make that exception. I stand by my...