Verizon — Local services in Carthage

I don't even know where is start with this review. I changed from T-mobile over to Verizon on April 4th 2024. Everything was fine until I left the store. My phone began displaying NO NETWORK CONNECTION!! it went on for about a week. I called customer service and was bounced from person to person to several different departments on 4/12. I found Verizon Wireless on the internet. I read the reviews and these people did not disappoint at all!!.

Justin. Chuck and Jessie did all they could to get my line up and running. They are very. Everyone was so knowledgeable and worked great as individuals but even better as a team.

I want to say thank you from the bottom of my heart for working so hard and going above and beyond to make sure i got...

I’ve been a Verizon customer since 2000 and have frequently shopped Joplin-area stores for phone & service issues. This Verizon store absolutely provided the best service that I’ve experienced. Micheal Barnes was patient, thorough, and very knowledgeable about the variety of phones that I was considering. No long lines, attentive salespeople and an inviting atmosphere. I will be driving the short distance to Carthage...

I checked them out for at home internet (I am a customer already) and not only did they lie to me about pricing and a few other things, but when I went in (just five minutes ago) they tried to point fingers at "the new guy" (who has been working with Verizon for years just not that store, straight from his own mouth). Something that I was told would be 40 a month turned into...