Goodwill Store and Donation Center (Carthage) — Local services in Carthage

I've shopped Carthage goodwill for quite some time and visited today for the first time since masks were required. I put one on upon entering but didn't put one on my 3 year old since I didn't think children were required to so young. I was asked by the manager to put one on my child which I did . And my daughter wouldn't leave it on ( who would've thought a child would keep one on anyway ) it was on and off her face several times , chewed on and dropped on the floor ( imagine that ) .besides glueing it to my kids face what else was I to do ? then the manager came back up to me and said she needs to have a mask on and when I said she had several times but wouldn't leave it on the manager then said she needs to wear it . At which point I walked off up towards the checkout , trying to avoid confrontation. And the manager followed me up to register and checked me out . And then after exiting the store another employee came out to ask me if I was waiting for a ride ( because I was messing with my phone I'm thinking they thought I was calling the higher ups when I was just waiting for my friend who was still inside ) . While we were in the store, like most other times , my child was in the cart behaving , not running thru clothing, not acting out . This particular manager has complained about my child " not riding in the cart properly " before . She's seriously overstepped this time ! And I will not be shopping there again ! I really wish they'd reply to this with a number I could personally complain to . I hate confrontation but...

I initially was very impressed with their store. I purchased an espresso decorative plate which also was displayed on a small plain metal stand. I live out of town. I get home and I have my plate but no stand. I call the store they tell me the stand is goodwill property. I told her I wouldn't have purchased it if I known. I tried propping the plate on the counter, it slides so I still had my recept and decide to go back and return it. I get to the register with my receipt for the worker to tell me they font take returns other than electronics. I voiced that was stupid and said I didn't want it. I left the store . Decided to call and ask why they couldn't return it ...it was 3 dollars and I had receipt? Her response was " my hands are tied" . So now I'm upset out of principle..it's 3 dollars..I even left the plate at the store. I've never had goodwill not return an item with receipt or give such push back to a customer over 3 dollars. And to false advertise an item with a stand and still...

Today I shopped with my teen daughter at the Carthage, Missouri store. I have shopped at this location for many years, since it opened in this area. I have shopped with my children there MANY times. Today, my daughter and I entered a fitting room together as we have many times before and were surprised by a knock shortly after. An associate informed us that we were not allowed to have more than one person in a fitting room at a time. I awkwardly protested that I was her mother, but complied and stood in the doorway of the entrance to the fitting rooms. While I stood there, I looked all around at the posted rules for the fitting rooms. I saw nothing stating that fitting rooms could only be occupied by one person at a time. I have never in all my years shopping there, ever been scolded for assisting my daughter in a fitting room. I hope it was worth losing a longtime customer to uphold a rule that is not even posted. ...