Peyton William provides residents and visitors of Charleston, SC with a truly unique jewelry shopping experience. The King Street store front is adorned with handmade and beautiful pieces that are one-of-a-kind. The esthetic of the store is light, elegant yet casual. Each piece is displayed in a way that truly highlights its own natural beauty. The first class customer service further adds to the overall shopping experience. I came in looking for a particular pair of earrings and was greeted by a warm and friendly individual who was very knowledgeable about Peyton William's history and jewelry. I could tell she was very passionate about the company and it was refreshing to speak with someone who did not mind taking some time to share their knowledge with me. She went above and beyond in locating my earrings and I am glad I was able to pick them up the next day before heading home. I really look forward to returning to Peyton William and shopping online in the near future! Loved my experience and know...
Read moreIn short, I have spent around $400 on 3 items, all which broke after minimal or no wear at all - purchased both locations.
A few months ago I purchased a necklace at the DT location, it broke within a few weeks. Eventually I brought it in to Kiawah to be fixed. I figured it was a fluke that it broke because a jewelry artist in both locations must have to be good - so I bought 2 more pieces while in. (Including the shark bracelet written by another reviewer that broke the day I brought it home.) The o ring on the necklace I bought broke a few days later - I was able to repair that myself with jewelry tools but it shouldn't have needed fixing. I brought them in a week after purchase to return, but they do not accept returns, only store credit. I exchanged for pendants because those can't really break. A few weeks later I received a call that I was expected to pay for shipping for the original broken necklace. They conceded and are shipping back to me. But at these price points...
Read moreI loved basically every piece in this shop. It's all custom made and only a few made at once, so you know what you're getting is unique. I found a ring set that I loved and the shop was really trying to make it work on sizing (I have obnoxiously giant fingers). They went so far as to make an entirely different set and a set of the original in a larger but not large enough size (the first one I loved would not work to make larger because of the stone settings). This isn't a shop where you're spending $$$$ on each piece but you are certainly getting that kind of service. What a great combo- beautiful jewelry +...
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