Salon Vivace — Local services in Charlotte

Not too long ago I pulled a muscle in my neck whilst standing up --don't ask. This isn't anything too new for me being as I've done it a handful of times in the past. It usually takes about 3-4 days and I'm back in good shape again --after turning like a spastic robot for the first 3 days.

That morning, a couple of people recommended that I go get a neck massage. Feeling pretty skeptical about the idea, I reluctantly called a couple of local spa's to try and get a last minute appointment at lunchtime. After 2-3 spa's saying they didn't have anything available, I called Vivace and they said "Sure, come on over and we'll squeeze you in!". So, I got the neck massage.

Not only did it feel amazing, but the next morning I woke up, and was able to move my head in all kinds of directions, without having to turn my body in the same direction of my head --I felt like Inspector Gadget. I truly was amazed.

I'm sure most masseuses could have done what they did; however, I was just very impressed with how I got in at a minutes notice, and just how polite and friendly they were.

The store location conveniently has a parking garage right next door if you can't find street parking, and the shop itself is very clean. I'd certainly...

I've been to this salon twice now and both times for drastic hair cuts. I was satisfied both times and have absolutely nothing to complain about except one thing...their prices! The prices that they have listed on their website are not accurate! I have no issue paying for the service that I'm getting but please update your prices!! The most recent time I went, I had gotten a 1/4 head highlight with shampoo, haircut & finish, and I had calculated how much cash to bring beforehand because I didn't want to pay with my card. My total should have approx. came out to $130-150 based on their prices online, and in reality, came out to $250. I mean, I have gotten a full head balayage for $250 in other bigger cities! It was so unacceptable. I was frazzled in the moment, and did not have the energy to argue back and paid the 250, but this was the last time I planned to go to this Salon. It was already out of the way for me (I live in uptown), but that was the last straw. Other than the prices, it's a great salon and my stylist was great. If you don't care about the prices, then I...

Came here on Friday to get my eyebrows done the week before my wedding. The wax wasn’t hot enough and instead of waiting for it to heat up, the aesthetician just kept putting lukewarm wax on the same spot over and over again to try and get all the hair. After the service was completed, I waited 10 minutes to check out because the front desk staff was nowhere to be found. I tried calling the front desk to see if they would appear to answer the call and they never did. Since they were making me late to another appointment, I had to interrupt a hairstylist and ask them to locate their front desk staff. At the end of the day, I paid $28 to have to go home and redo my eyebrows and got a break out on my skin (again, week of my wedding) from whatever product the aesthetician slathered on...