Ann Taylor — Local services in Chester

The half dozen times I have been in there, they have been almost rude and made me feel very uncomfortable. They were not helpful at all. The one girl even made a snide remark because I was returning a pair of pants that were the wrong style pant, by her recommendation last time I was in none the less. I reminded her that she was the one who helped me. I thought at first it just might have been one person or that person was not having a good day. However, it's been consistent. I won't even order online anymore because I don't want to go to that store to return anything...

I went to shop for my girlfriend at this store and was APPAULED to be met by a young man whom I thought was a delivery boy -looked like he just fell out of bed and didnt seem to have good hygiene with his pants hanging below his bottom all the women were very well dressed but I'll never shop again at this store especially dealing with this person I'm surprised Ann Taylor would let this happen-very disappointed -I will share this with corporate they should know and the District manager should...

The associates (Karen and Cathy) at the Chester store are just fabulous! I had an issue with an order error and a tight deadline for needing to receive it. They contacted corporate and painstakingly argued for me to get my order not only in record time but comped my shipping and got me an additional discount for my troubles. Excellent customer service at...