Maxim Nails — Local services in Chicago

The owner is racist. She racially profiled me and requested I come back to see Mike. Mike is the nail tech that normally does my nails. Mike and his wife along with Titi, Mimi, and Steve are exceptional nail techs and should really branch out on their own. Mike is off on Monday. Monday I came in and requested Titi. The owner lied and said I told Mike if he didn't do my nails right I would never come back. That's a statement I never made. I'm 7 months pregnant and drove 1.5 hours to have my nails serviced. Yet, the owner turned me away and asked me to come back to see Mike, because she was adamant about a statement I didn't make. I explained I couldn't do that, due to my work schedule. I tried to explain to her through her assistant that she may have me confused with someone else. I've never caused a scene in her establishment. The last time I was in her establishment was the last week of June 2019. Mike and his wife serviced my daughter and I before she left for Emory University in Atlanta. I've scene the owner be rude to clients before. However, after coming to this establishment for over two years faithfully never would I think I would be racially profiled by the owner. However, God works in mysterious ways. I found a new establishment in Hyde Park called Nikki Nails. Although, I was turned away with a horrible taste in my mouth. The service and kindness I received at Nikki Nails changed my experience for the better. Their establishment is cleaner, they took their time, and the costs was cheaper for no chip on my nails and toes. So, thank you to the racist owner that allowed me to find my new establishment based upon her racist behavior. Also, thank you to the young lady that speaks the same language as them that confirmed that in their native language the owner and some of her employees discuss their clients negatively. I thought they did but could never confirm. So, I appreciate your honest review. To Mike, his wife, Steve, Mimi and Titi I wish you all the best. Please know you as a group alone may want to think about coming together to start your own business. To lose clientele over your racist owner is...

So I went to Maxim about a month ago and received a beautiful full set I kept that particular on for about 2 1/2 weeks I then return to get a fill-in And the service was phenomenal I was very pleased with my nails in my nail tech te-te. This was about four weeks ago now after receiving my feelings I left those on for another two weeks I Return today December 4 and I request that Tt do my nails I initially started with a sock off because I am in the process of growing my nails out so I got to soak off so that my nails wouldn’t be broken or damaged when I sat in Tt chair she immediately start breaking my nails one of them was broken down to the middle of my nail bit and two more she cut and clipped with a nail clipper , After heartbreaking three of my nails I asked that she not break the rest of them because that’s the reason I got a sock off in the first place she told me that I should’ve told her that in the beginning from that point Tt went to put my Tips on however she did not suggest or allow that I go wash my hands before which would be sensible being that I had a set of nails on for four weeks, After requesting that I wash my hands every Time to her chair and the service was quite moderate Tt Did not seem enthused or happy about being at work which in turn made the service for me unsatisfactory I was told that I was being charge for a no chip polish upon leaving I asked what my bill was and what I have been charge for the lady at the front desk told me that I should go and ask you to tt that she didn’t know, However she came and took my money so I was confused as to how she didn’t know what I was paying for I would like to ask TT what type of polish I had on my nails and she refused to tell me the service here was terrible today and I’m quite upset I love this place and I did not expect this to happen I will not be returning when I asked to have a contact or business email I was told that that was private information that cannot be given out with that being said for people who have I’ll experiences There should be some type of a contact for both please and on...

I had been going to a nail salon downtown for years. Maxim Nails is right down the street from my house though, so I decided to give them a try. When I walked in, there were a lot of nail techs, between 5 and 7,that looked like they were on break I guess. Which is fine, but the table I was told to sit at, there was an employee sitting next to me eating lunch. As I looked around, there was a LOT of eating utensils and food that was visible. I'm not a neat freak, but my experience with other places created an expectation that a client should not see all of that stuff. So then the tech that was working with me had me soak my fingers in a solution to help dissolve the no chip Polish. Totally dried up my skin, leaving my fingertips dry, cracked, and literally gray. Other places I've gone to apply a cotton ball soaked in something to my fingernail, and then put foil or a plastic cover over it. I paid for a no chip manicure, but they hardly did anything with my cuticles at all, and since I went there, the skin around my fingers has been peeling. Never again will I let anyone soak my whole entire fingertips in a chemical solution designed to break down a Polish that is sealed with Ultraviolet light! Oh, and remember all the food I mentioned earlier? Well, while I was getting my skin dried out, I saw a small dark gray mouse run between the booths I was sitting at in the back of the shop. O_O The ONLY reason why they have the one star is because, despite the unprofessionalism, the lack of cleanliness, and the MOUSE in the house, my no chip manicure has lasted longer than ever before, no chips, and no cracks. The woman who actually painted my nails did an outstanding job, and if I was rating her alone, I'd give her 4 stars (not 5, because of...