MCA Store — Local services in Chicago

An employee inquired if i was an educator, and I answered yes, I am a metalsmithing teacher at an Art Studio. He proceeded to give me 10% discount for my purchases. I was so excited, and thanked him for letting me know of this.

Later on, I continued shopping and I checked out at a different counter and informed the cashier I was a teacher. Alana asked if i had an id, i said no. I told her I was an instructor at a metalsmithing studio and where. She didnt care to listen since my answer was not a big recognized university and said “Oh, its not valid, we recognize EDUCATORS EDUCATORS” implying im not considered a REAL educator? She said “did the other employee give you the discount? I said yes, she said “ok, THAT’s fine this time”

As if that wasn’t already insulting, she proceeded to yell loud enough for other customers and I to hear while I was still in the shop, to the employee that “next time ask for ID for the discount! Its only for EDUCATORS”

I get policy and guidelines. However, there was a kind way to deliver this if so. I felt ashamed that I got the employee in trouble and yelled at publicly. So unprofessional. Alana could have pulled him aside, and not do that in front of me. She obviously wanted to make a point. I left bc I was insulted.

Now, Im a woman of color. Would she have done that otherwise? All this for $8.60 which seriously I would have paid if it meant that much to Alana. Im just appalled by her unprofessional behavior.

Other than that, as an ARTIST, and a prior member of the MCA, I have always been a fan of supporting the MCA and appreciate the MCA store. Thank you Eddie for your kindness in helping me pick out gifts...

Wow! The sales staff here was amazing during my visit on February 15, 2025. Maria and crew were fun, bubbly and clearly excited to be working at the MCA Store. As a Chicagoan, living pretty close by, this has always been one of my ultimate favorite gift shops in the city. The wide variety of books, home goods, jewelry is spectacular. When you add Maria and salesperson Alexa to the mix... the shopping experience is raised to an entirely new level. Whether living locally or from out-of-town... make a point to pop in here. You will be...

The MCA store is one of the most eye opening stores I've ever been to! They have almost anything you can imagine! From Amazing art, clothing, book's, trinkets, gadgets, figit toys, different pens pencils and paints, crafty things, jewelry, groovy toys, stuffed animals, things for around your home, iconic Chicago landmarks, environmentally friendly things, and more ART!!! Check the store out whenever you can! Make sure you go to both...