As someone who couldnt wait for hobby lobby to open up because they carry a brand of professional paint that typically order online. Now I have been a long time customer as far back as the summer you started carrying the paint. I walked in knowing the protocol and how to get a person to get the paint and carry it up front. As i was looking for a worker. I heard over the radio my exact description as the manager made eye contact. Now seeing as paint being the ultimate goal, I out of my character didn't say anything about the blatant profile, i just asked if he could get the paint for me. i purchased 83 dollars worth of ironlak paint. As a man who works hard to pay for a hobby that i love who in turn is a small reason for your revenue, pays for goods and services at hobby lobby many times before in TEXAS mind u. I was never treated so unfairly and judged when my intentions were just. I give every person a chance to show thier true character, and surprise Hobby Lobby in my home town did something only reserved for big cities. I'm hurt by this and if they knew anything about me they would of known i tried to apply to get a part time job but they need open availability for the open. Thats how dedicated I am to my craft work to pay for a employee discount on art! If that is not the way to work towards a goal the right way, then I emplore anyone to give me help! I work at Chico Volkswagen im 35 years old. I shouldn't live in fear of being profiled by the way I look. I faithfully live equal to my fellow brothers and sister of my human race, and to be rejected and felt to be a criminal, or I didn't belong is the furthest thing from the good book that hobby lobby lives by. I don't need religion to be decent to everyone. I will never return to Hobby Lobby again, and im ashamed you brought that ignorance and filth to Chico. I know this will probably get overlooked but I review because I read reviews, so I'm very honest and detailed. As angry and frustrated I am I forgive Hobby Lobby and hope that they as a company will change policy or be more discreet about your fear of races and ethnicity. I'm not looking for anything but to be an example of how to respond to negative practice of racially profilling. I know i can stand next to any man anywhere and be as or more of a moral and just man. I worked hard to be this person, you won't break me nor will i stop being a positive person to anyone. Your all my brother and sister! I hope that this reachs just one person, and they take a lesson in how to still be decent in the face of racial profiling as well as handling this mindstate of of fearful pre-conditioned entitled Americans. The old me would have made a huge deal about this but I don't want to highlight a business even in the negative light. In this day and age of impressionable humans. I merely would have to aggressively share my story and request others to come forward to share a similar experience. And i would specifically target the demographic that is easily impressionable with scare tactics enough to boycott the company, and im going straight the bible belt audience. I'm by no means going to waste my energy trying to destroy a company over one persons misjudgment of in all sense a human brother of thiers. I let out everything and will move on, and just order paint and support somewhere else. I know you may be scared of the way I look but i would never wish ill will on anyone just a lesson of your true character. The lesson I learned is Chico Hobby Lobby targets customers who on average spend 80-200$ dollars in paint a trip. Yes my hobby is disastrously expensive, but i'm going to bring the good to this planet in the form of art, whilst Combatting the negative ingnorance and fear. If anything im the real winner because I can choose to never go back and choose to patiently wait for paint online. So to lesson your stress of providing a service to a targeted artist group for hobby lobby is not returning so you won't fear whatever it is that you fear. Isn't that in the end result your company is trying to do?...
Read moreMy 10 year old daughter and I were excited to be there because we don't get out much, we're from Magalia, and its our favorite store. We were looking at EVERYTHING and talking about all the different projects we wanted to do. We were by the pencils and colored pens when all of a sudden an older employee with long white hair pushed a shopping cart towards us forcing me to move out of the way along with my own cart....no biggie. Then ANOTHER employee, (tall gal with blond hair) pushed a cart towards us, forcing me to move AGAIN. THEN she abandoned her cart only to go stand at an end cap RIGHT NEXT to us. Another employee joined her and the one asked,"Can you use this...?.." a certain way. It sounded stupid and all three made me feel like they had just rushed us because they suspected we were stealing. It was WAY over the top since my daughter and I aren't theives AND it was overkill. We weren't acting in a suspicious manner. This pissed me off so I told my daughter we were going to look at stuff elsewhere. We moved to the cake decorating area and then see the tall blond pretend to look at the endcap on THAT isle. I said "are you kidding me?" and went to find a manager. The manager apologized for them and said she'd talk to them. I wanted an apology for my daughter from the people who did it, but was told it wasn't a good idea! Why were e singled out? How are they gonna make sure this assault doesn't happen to more of their INNOCENT customers??? My daughter didn't...
Read moreThere something for everyone, whether it's needlepoint, painting, woodworking, or building a Victorian dollhouse. And yes folks,...YES they even have supplies for mosiacs as well as Models, Tiedye supplies, & a million other things. Love the home decor as well although I tend to stick in the craft section. I'm going to be honest, there's 3 things that I don't like. The first is they have so many items on the displays that it's almost impossible not to have something fall off and break when all you did was reach around or behind an item to check out something that was visually obscured by other merchandise. I was there on Tuesday, and I heard several "you break it you buy it crashes". Another reason for me to stay in the crafts. Yarn doesn't draw attention when it falls on the floor.
There is no customer service counter for returns. You have to wait in line at a register to return something, and trust me, tis the season for lines. The sales associates have to type in the codes for the merchandise on their touchscreen monitors. Seems to me it would be a lot faster if they could get their scanning devices on board. Especially for Christmas.
Anyway, those things don't keep me from going back. It's worth it. Having a boring day at home? Go to Hobby Lobby. If you're anything like me that'll kill at least 2 hours, AND you just might find a new hobby to relieve...
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