Olive Garden Italian Restaurant — Restaurant in Chico

I contacted food poisoning from this Olive Garden. Me and my boyfriend went in at 9:40pm, I understand we were 20 minutes from the closing time, but if they didn’t have the recourses to give us fresh food at the time we requested to sit down we should have been turned away. It started with the lemon in my water that had such a rotten taste I had to switch with my boyfriend, then when I got my chicken gnocchi soup I noticed there was no gnocchi in it and it looked like spinach had been chopped up and put on top. Almost as if they dumped the bottom of an old filled soup pan out and half of the ingredients weren’t at the bottom. After my FIRST FEW BITES I got a stomach ache and put the soup to the side to wait for my pasta. By time I took 2 bites of my pasta I was running out of the restaurant to go vomit in the parking lot. I finished none of my food. My boyfriend was still told he had to pay for his because he still ate his which wasn’t a big deal, I understand that. But the second we had got seated our server had a bit of an attitude clearly because we came in late. I work at a place that has a closing time too, I understand. Understanding that frustration tho, I still would never poison a customer just for coming in late no matter how mad or busy I was. I wouldn’t have been so upset if this didn’t cause me to miss work from the sickness I got immediately after ingesting the food here. Please take better care of your customers, I got sick because your employees wanted to rush to close. This review would never be here if we had just been told “it’s too late for us to make...

I took some family out for dinner at Olive Garden in Chico California. There were 6 adults and 2 children. We were seated in app. 20 minutes to a table with no napkins or silverware. Soon drinks and breadsticks arrived and we ordered and asked for napkins and silverware. The breadsticks were covered in melted butter and while taking good they covered our fingers with melted butter. Once again we asked for napkins and silverware. 10 minutes later our soup and salads showed up. The three that ordered soup could eat because each bowl contained a spoon. We who ordered salad could sit and look at it or use our hands to eat. After another 2 or 3 minutes a waiter came by and informed us that they were out of forks. At this I went looking for the manager. When I found him I had to wait for 4 minutes while he talked on the phone. I explained that we had been served food but had no napkins or silverware. He apologized and said he would immediately take care of this. He said "it was unacceptable" about 5 minutes later a waitress showed up with the missing items. Eventually our food arrived, it had been sitting under heat lamps for quite some time and was not what we were used to at Olive Garden. Through all of this we had a good time visiting and I was glad to leave a 20% tip for the waitress as she was not responsible for the lack of napkins and silverware. I don't know what was wrong last night but I will be prudent in the near future and select other restaurants for...

The greeter was very nice and extremely helpful. The waiter was nice but it took awhile to bring things I asked for/needed and there were not very busy at all so not sure why the long waits for each thing. I was excited because I hadn't been able to come eat for a while because I am not local and we dont have an Olive Garden where I live. They were doing the never-ending pasta bowl, yum!! They also offer an option to take a bowl home for $6.00 with the purchase of any entrée so I took advantage of this option as well. The salad was great as usual. I didnt eat the breadsticks at the time saving them for my pasta so I could dip in my alfredo sauce which ultimately did not happen as my pasta had very little sauce and I had a lot of "dry" noodles. This was very disappointing but honestly the worst was when I started eating my pasta. I ordered the fettuccine alfredo and also added the never-ending sliced crispy chicken to my pasta. There was VERY little chicken on top and as I was eating, I couldn't figured out why my pasta tasted "off" and then I realized that it actually tasted more like macaroni and cheese flavor as opposed to alfredo. This was a day I decided to give myself a treat, sadly I left there very disappointed and felt like I paid way too much for what tasted like dry macaroni and cheese with a few slices of chicken. I really hope this was just an "off day" and that there food is in general, still good. This day,...