Adventure Hobbies & Toys — Local services in Christiansburg

I went into the store this evening to pick up a copy of Winning Moves Risk 1959 Edition. I called ahead to inquire about it, I asked if they price matched and the lady said yes. So I arrived and picked it up, took it to the desk and the lady said she needed to get approval for the price match. I looked up the listing from walmart to show her the listed price. She said that the price, including the shipping, has to be lower than their price. The listing says “Free pickup, Fri October 11th.” She took a picture of the listing, including the shipping details and sends them in a message to her store manager, no reply. She called the manager, no answer. Time is burning. She messaged the store owner, no reply. She called the owner, no answer. We are now at 20 minutes of waiting. I figured “It would be a shame to leave empty handed, i mean after all Ive waited this long.” She keeps messaging and calling until finally she gets through to someone, but they hang up on her. Finally, 30 minutes after I arrived, she makes contact with someone that can approve the discount. She is than told the manager has to confirm the price and is hung up on. So we wait even longer. Finally she gets a call, they wont match the price because walmart’s free shipping is only if I spend $35. Walmart clearly ships this item to the store for free. The lady at the store was very nice. I cannot recommend her more highly. The manager of the store was both unprofessional and demeaning in the way he/she treated the customer and the lady at the counter. They don’t live up to...

This store has some of the BEST customer service I have ever seen. I ordered an RC VW Bus from them and although they didn’t have it in stock, they ordered it for me right away and called me when it had arrived. Not only that, but the manager, Stacy, gave me realistic quotes for how much different options would cost, allowing me to choose quality or price for certain aspects. I did initially receive the wrong charger for my battery, but as soon as I brought this to their attention they replaced it with the correct charger and charged the battery in the store so I wouldn’t have to wait until I got back home to charge and use my vehicle. They were extremely responsive and helpful throughout the process. I highly recommend this store for any of your hobby/game/toy needs, as they will solve all of your problems and give you the best prices possible. Seriously the best shopping experience I have had in...

Such hostility Drone Masters, terrible quality I guess you tested all of them, impressive. No return sounds reasonable to me prevents people from buying on Friday and returning on Monday after a weekend of partying. Off brands? ARRMA, Redcat, DHK you must be a noobie. All well known name brands. Well I hope they want money, or how else are they going to pay for expenses to stay open. Are you offering to contribute if they stop taking money? I worked there and never saw anyone being treated rude unlike your post. As for Traxxas I wondered the same but while they are good many of there products are proprietary where you have to use their stuff only and expensive. If you understood business you would know you don't make money with $800 cars sitting on the shelf getting old. I see they are now carrying lower priced Traxxas trucks. Hope you get over your hostility dude need to...