Sleep Number — Hotel in Christiansburg

False promises, and bad credit practices. They tell you "RISK FREE 100 night trial"... but what you are risking, is over $800.... nearly 30% of the cost. First, they ran our credit TWICE, because they're system was having issues, which caused an additional 5pt loss on our credit score. Third, we tried the mattress, and decided to return it within their suppos-ed "RISK FREE" 100 night trial. We were instead met with several sales tactics for additional accessories we didn't want, and considerable resistance for the return. Once they finally realized we didn't want any more NON-REFUNDABLE accessories, they decided to inform us that only a portion of the total amount would be refunded, because "RISK FREE" only covers the mattress itself. Thank God, we already had an adjustable base, or that would've been another $1,500 down the drain.

My wife and I, both have back and joint pain issues. We thought the adjustable support would help us find better sleep, and better accommodate our needs. It didn't. It doesn't. I don't...

Sleep trials a joke! Be aware! If the mattress you purchased does not work for you... you will have to pay quite a bit. Loan for just the mattress was 3100, refund 2300.00. Insane!

Mattress its self wasnt very supportive or comfortable. Just wasnt for us. I really wish the refund would have been smoother, but very disappointed. After waiting that long to speak to someone then the guys in customer service just wasnt listening to the fast the mattress was killing my back and we needed the refund. The whole process...

Sleep number is a horrible mattress, ever since t purchasing my back problems have gotten worse. This in fact due to the constant deflation of the mattress to the box frame. We have called multiple times to have them only send replacement part and not a rep to assist in the repair. This has been going on for 2 yes we don't recommend this to anyone, and will never purchase a sleep...