Hannoush Jewelers — Local services in City of Syracuse

Buyers Beware. The selection here at Hannoush Jewelers is average and what you would expect from large mall style jewelry stores. In December 2020, by chance I walked by and saw a pair of diamond sapphire earrings that would look amazing on my girlfriend. I asked a sales person to let me check them out. After discussing budget, pricing and what I was looking for they met me at my price of $800 down from the MSRP of $1,200. All this was fine.

During the check out process I was asked if I was interested in financing. I replied, what are your rates? The sales manager mentioned they would need to do a soft credit check to provide me with rates. I agreed. The rates were decent but I chose to use my AMEX to purchase the earrings. As I left, I began reading reviews and found the 'finance or credit check' was actually them signing me up for a Hannoush Jewelers credit card. I was in shock and I turned around to speak with the manager.

After explaining I did not want a credit card or to finance anything, the manager replied that its already done and it would actually hurt my credit if I closed the account. Upset and slightly defeated, I chose to never use the card and never shop at Hannoush again - as I was satisfied with my earring purchase.

It wasn't until today, February 22 that I realized the unwanted Hannoush Credit card would be the very reason I am unable to refinance my home. As mentioned, buyer beware - do not ask to learn more about their financing, it is a scam to sign you up for an unwanted credit card. I will never shop at Hannoush Jewelers again and warn everyone in the market...

My engagement ring my fiancé got me was from a different jeweler. After Several times having issues with the diamond falling out and them refusing to fix it for me. My fiancé and I decided to call around and see which places did trade ins. When I called hannoush I spoke with Minka one of the managers at the destiny mall location. She was super nice and offered to take a look at my ring. When going there she was so nice, she made sure to explain things in detail and was very professional. When looking for a new ring she was not pushy and only showed me things in the budget I gave her. I ended up with the most beautiful ring! She said resizing takes about two weeks. I got a call a week later and it was already resized! My ring is perfect and I no longer have to worry if a diamond falls out in the future that hannoush won’t fix it, no questions asked as they offer an amazing warranty. I highly recommend seeing Minka at destiny if your shopping for jewelry. Her customer service made the whole...

My son and I went shopping for an engagement ring for his girlfriend of 3 years. It was a Sunday so not many jewelry stores were open and we decided to go to Destiny Mall. The first store we came to was Hannoush. My son had purchased Pandora charms for me there previously. We were asked what we needed help with and directed to Susan Patrick who we were immediately impressed with due to her knowledge and professionalism. We knew we had come to the right place! Everyone congratulated us and made us feel welcome about such an exciting event for us both. Susan made us relax by asking us questions and determining exactly what my son envisioned for his beloved. She followed up with me about every detail and guaranteed he would have the ring before their vacation or she would drive to get it! It was truly a wonderful experience which we are eternally grateful for. All of us are completely overjoyed especially his fiancé! We’ll be back! Thank...