Lola New York — Local services in City of White Plains

I have been shopping at Lola New York for the last five years, the boutique is conveniently located right around the corner from my office. The sales they have are a steal and the quality of clothing has always been spot on. I can’t believe I never wrote a review but I feel compelled to write one today. I have purchased my goddaughter many of her gifts from Lola New York. She has recently gone away to college at Penn State University, and I was in there buying her birthday gift. One of the women who was checking me out was gracious enough to offer to take the package and hand-deliver it to my niece as she was going to be at Penn State for the weekend. I am beyond blown away at the kindness and sweetness offered by someone who does not even know me for more than five minutes. I have always marveled at how friendly everyone is the minute I step through the door but this just takes the cake. Instead of having to spend an exorbitant amount of money to mail it to my niece on time it was hand-delivered to her just in time for her birthday. This woman went out of her way to do a kindness for her customer and I am forever grateful. Products sold at Lola New York are cutting edge end and of the highest quality. In addition, their prices are competitive as opposed to other boutiques that overcharge their clients. I have been a loyal customer and I will continue to be a loyal customer not just because of the products they sell and the prices they sell them at, but because of the truly sweet good hearted nature of their staff. Shop here you will not be...

I want to start off by saying that this place is an absolute money hungry business. I ordered two items from them, that are ugly and cheaply made, number 1. Also, a child won’t even be able to wear these items. I asked them to return them as I no longer want the items, mind you, I had a death in the family and hadn’t been home in over 3 weeks. Completely ignored that concept and re-instated that she won’t refund them and she”ll “Help Guide Me” on what to buy next. As if my style isn’t already a thousand times better than what she is listing on her website. Stay away from greedy people and...

Owner refused to exchange an almost $200 shirt for store credit to a mother of 2 small kids because i was past the return date range. You would think coming in with a toddler and 3 month old one might make an exception. It’s not like I was asking for a refund. Other than that the store is very nice for expensive unique...