La Hacienda Carneceria — Local services in Cleveland

My experience was awful!! The woman takin the order messed all of my order up! My plate had hair in the food! I ordered gorditas I ordered them with no beans and there was beans but no cheese! I also ordered a large rice and revived a small one. I went back to the store to make a complaint and ALL of the employees where so rude! And they remade my food but the gorditas did not have the top tortilla and the large rice had a long red piece of string in it! It took them 3 more times to fix my orders every time they brought back the food it was awful looking. When I told the woman that it didn't my gorditas didn't have cheese she just laughed and walked away and started talking to someone else. I believe they where doing it on purpose. The ladies here don't listen and then try to turn the situation on you. I used to come here all the time and order food but NEVER again! I will NEVER go back!! I most defiantly DO NOT recommend...

5 stars. Not for anything else but the awesome fare the deli inside dishes out. My go to joint to satisfy my craving for Mexican breakfast on Saturday mornings. Deep fried pork skins with hot green salsa. Among the best menudo's around. A kitchen staff that really knows what they are doing. The lunch platters are always satisfying. Ignore the lack of sophistication, I'm there...

This people will be turned in to the health department. The guy that’s cutting the meat with bloody surgical gloves is serving cooked food that people are going to eat. People are complaining about this and the owner has not done anything about it. They have a bad attitude and poor customer service. How are this people still in business...