Metro by T-Mobile — Local services in Cleveland

First, it took me forever to get someone to answer the phone. Then they told me that if we bought a new iPhone($600) on promotion that the phone is ours and we could cancel anytime. That was on 3/23/24. That was a lie. The phone is locked to Metro for 180 days. This was not in any of the online literature and I was not told this, but is was buried in the contract you sign when you...

This store absolutely never answers their phone. Pretty disappointing, I’ve been a customer for 3 months and I see the promotions on the site and it tells me to find a store, over the last few months I have called many times and no one has ever answered the phone. I would almost guarantee if you called that number right now they...

4th time visiting this store! And they are always been helpful. we lived in Livingston but they are not good as them so we always come back at this store.. thankyousomuch for having a good costumer service if I could give them 10 stars I will.. Highly...