David's Jewelry & Coin Exchange — Local services in College Station

I took my wife's wedding ring in to have a small corner diamond replaced, along with another band that goes with her set to have it cleaned. Got both back a couple of days later, the wedding ring had the new diamond set in much lower than the rest and the side that it is on was filed down for some reason, visibly noticeable to the naked eye. The band that was only there to be cleaned was returned with two of the diamonds sunk down into the ring, keep in mind it was only there to be cleaned. We called to let them know and they told us to bring them in and that they would make it right. One day later they called and said they were ready to be picked up. When they were picked up all they had done was added a small glob of gold in attempt to correct the damage they had done and they didn't even take the time to smooth it out. The band that had the two diamonds damaged had no repair even attempted. After damaging the rings the best that was offered to make it right was $200. I paid $108 to have the ring “fixed” so apparently it was thought $92 was enough to cover the damages they did.

These rings were purchased approximately three years prior at this very place when things were extremely tight financially. We had to trade in my wife's engagement ring and quite a few of my own personal items from my coin collection, along with cash just to get them. These rings were very beloved by my wife and it emotionally wrecked her to have them returned not only once, but twice in a worse condition than when we brought it in to be fixed. To her they are ruined and she doesn’t even want to wear them anymore. Honestly, I don’t blame her. If something is very important to you, you will always notice even the smallest things even when others would not.

To add another layer to this whole ordeal, today (only a few hours before as I write this) my wife says that her diamond has fallen out again. We get to looking at it and I couldn’t even make this up. The diamond that fell out isn’t even the side we originally took in to have repaired. What in the world are the odds that she now has lost another diamond after we had to take it in to have fixed there, twice? Seems strange to me.

In conclusion, I personally will not be repeating any form of business here again. Doesn’t mean that anyone else shouldn’t, however if repeated, my personal experiences are not one that...

I am only leaving four stars because I am being picky but I would highly recommend this place to anyone! I got my Aggie ring and needed it resized. My options were to take it to Balfour and wait 6 weeks or take it somewhere local and get it within a week. I decided to take it here because the reviews were really great and they said they could get it done within two days. As soon as I walked in everyone was extremely helpful and friendly. They got my size measured and got it back to me within a couple of hours. When I came back to get it, they told me that I should wear it for a few days and make sure I am comfortable with the size and if I had any problems to take it back and they would take care of it for me. After having it back for the evening and comparing it to my roommate's, I noticed that it had a faint rose color to it and it started to bother me (I am a little more than a perfectionist so some people probably would not even notice). I called them the next morning and they got it polished and fixed within four hours or so and didn't charge me a thing. There is still a very very light rose tint to it, but it's not noticeable (and that means a lot coming from me lol) and it will wear off once I start to wear it more considering I haven't been able to wear it for a single full day yet. I loved these guys and how welcoming and considerate they were. They remembered me each time I called and they were so helpful. They got things done quickly and professionally. However, I wish they had noticed the rose tint and fixed it without me noticing and having to give it up for another day. Overall, again, these guys are amazing and would definitely come back to them if I ever...

The other day I brought my white gold ring in to be resized. I was quoted $40 which I thought was a fair price, so I left my ring to be repaired. Several days later when I received the ring back, it did not look the same. Rather than the silver color it had originally been, it was a silver-gold color. After doing some research, I discovered that the ring had not been rhodium plated, which is standard for white gold jewelry and is included in the price of resizing by most reputable jewelers. Frustrated, I brought my ring in and asked for it to be fixed. They told me they would rhodium plate it free of charge and that it would take 3-4 days. I was very grateful that they were willing to fix it and hopeful my ring would be returned to its original state. The ring was not ready until 8 days later. When I received the ring back, it looked exactly the same. The next week, I brought the ring in to another jeweler to see if this ring had truly been rhodium plated. He told me that the ring had only been rhodium plated on the very top and not the rest of the ring as I had been led to believe. I ended up getting it fixed by this jeweler as I had lost all trust in David's Jewelry & Coin Exchange. It only took 15 minutes for me to get my ring back and it looked beautiful and silver.

Update: I was issued a refund for this service. David was very kind and explained to me what the issue had been. I am appreciative that they were willing to...