HomeGoods — Local services in College Station

Need better training for front of store employees. Went here yesterday to buy vases for work. Went to check out. The young girl at the counter didnt even bother saying Hello, find everything okay?. Just started ringing up my stuff. She did not wrap GLASS vases well, put only 2 sheets of paper on the bottom of the bag leaving the sided and top exposed. She seemed mad. One GLASS vase she didnt even put the 2 sheets of paper, So i asked her to wrap the GLASS vase. She hastly grabbed the vase, was absolutely not being careful with it. So I said to her, you seem mad. She replies " Im not Im not feeling well, Im a epileptic", So i just looked at her and said " that isnt my fault" which she replied "I didn't say that It was". All while still not being careful with the GLASS vases. So i asked her to be careful with those because she wasn't. If your employees are so sick they cant great or have even a remotely friendly positive attitude with customers they should go home. Also It is NOT the customers responsibility for a employees illness. You should never treat a customer like that, if you are sick go home, or go see a doctor. Don't be at a job with a bad attitude and treat people less than. She couldn't even be bothered to say HI. Ugh. It was so unfortunate because I really did like this store but with that experience ill just stick with TJ MAX, at least the employees there...

I love home goods but today I witnessed the rudest interaction between some lady with purple hair (maybe manager or Assistant manager) and a customer. The customer was trying to buy a ceramic sculpture of a dog but the foot had a little chip in it. The customer very politely asked if she could get a discount for the chip and the purple hair lady very rudely snatched it and said “no we have to zero it and throw it in the trash now” the customer said she would still like to buy it and the purple hair lady was very rude and told her no. After the customer left we were still there and heard the purple hair lady say “that’s why you shouldn’t try and get a discount here” and laughed with her coworkers. Very unprofessional and...

Bad leadership and management. I tried to buy a dome and the store couldn’t figured it out if it was sold separately or not. Angie the manager asked me to wait because she needs to call for the person I charge of chicken section because Saturday she was off. I patiently waited. She returned and told me that she couldn’t sell it to me. To avoid delays I asked for the price of both pieces because I was whiling to buy both but again Angie the manager couldn’t provide the price and was very dismissive of a client. So go to Bed Bath and Beyond better customer service, better price and...