Audio Express — Local services in Colonial Heights

Audio Express Colonial Heights sold me expensive audio equipment without addressing the noise issues! I bought a 10-year-old Nissan Sentra in early 2013. All speakers were worn out, including the weak OEM "subwoofer," and there were high-pitched noises in the system. I took it to Audio Express Colonial Heights right away and asked them to replace the speakers and address the noise. Note: the existing aftermarket head-unit had a built-in 22W RMS x 4 MOSFET amplifier. We agreed to install four new Rockford Fosgate (RF) speakers and an RF amp; and the goal would be a superior-sounding system with no noise. When Audio Express completed the work I paid over $1,000; about half of it went toward the speakers and other half toward the amp. Audio sounded great in the new system, but there was a problem: while the original high-pitched noises were no longer there, the new system was emitting a sound that was characteristic of alternator whine. I returned to Audio Express about the noise and, to fix it, they slapped an RCA noise suppressor on there and reduced the gain on the amplifier. This did not fix the problem. Given the fact that they initially installed the new hardware without addressing noise, and still didn't fix it when I returned, what hope did I have that the problem could be fixed; and what was the value of having RF Punch speakers and an RF Power amp? Fast-forward I moved to Richmond and, this year, I took the Sentra to Audio Express Richmond. I asked the Richmond location to pull out all of the stops to identify and address the alternator-like whine. $200+ later they applied a band-aid that eventually unraveled--and the noise returned within weeks. After enduring the noise for too long, I've decided to remove the amp from the equation. Lo and behold, now my head-unit from 2013 is powering the speakers, and the noise has disappeared! I certainly understand that my head-unit’s amp cannot possibly compare to the exquisite RF Power T400-4 that Audio Express sold me. But Audio Express upsold me an amplifier that, in hindsight, was unnecessary because the gain was set low anyway and it was amplifying the noise that occurred somewhere between my head-unit and the...

DO NOT GO HERE!! I needed all new car door speakers aswell as a new subwoofer for the back because they were all blown. The manager told me that I can only get a stock OEM subwoofer and that no aftermarket products would fit. This was completely false. He also told me that he charges $110 an hour for labor which is absolutely RIDICULOUS. He told me it would take around 4 hours. Total came out to about $600 for JUST the subwoofer and labor not even including the door speakers and labor. After I got the quote I went to visit Radioactive in hopewell. They told me that they charge by THE JOB and not by the hour. After getting quoted for all new door speakers and a new AFTERMARKET subwoofer aswell as labor, it all came out to $679 . If you are looking to upgrade or just simply get your speakers or subs fixed DO NOT GO TO AUDIO EXPRESS. They will charge you an arm and a leg. Radioactive is wayyy cheaper and they have a lot more staff and people that know what they’re...

Been putting off getting a new screen in my Cadillac SRX for awhile bc I thought it would cost atleast $800. Well, I had to get a new phone and it wouldn't pair to my Cadillac bc I couldn't use the screen or change the clock. So I stopped by here and he told me a really decent price (considering I found the screen on Amazon for about $500) and we set up an appointment for me to drop it off & left a deposit. They ended up calling me earlier, due to a cancelation, so I was able to bring it in on our day off and a couple hours later it was done. Since I didn't get a chance to clean it out before hand, it was a little junky and all my junk was still in there. 😂👏 Everything works great and looks like brand new and it didn't cost as much as I thought! Well worth it & I would definitely recommend to anyone in need of any kind of audio repairs and sound systems. Thank yall for your help & the...