Express Factory Outlet — Local services in Columbia

Keon & Darrian were great!! Keon taught me the TikTok trick to take the waist of the pants and fit to your neck and this is your correct pant size ~ totally worked!!! Also, there was a great sale that had ended just prior to my arriving but apparently they’d not taken the signs down so they honored the price and I left a very happy customer!!! 🥳 Unfortunately I am so used to yoga pants because of my profession that I ended up returning both pants the very next day because of the feel. They felt too rough and I didn’t like them clinging to my calves. I am a size 4 and I prefer comfort over style. 😎 Express, please come up with jeans that feel more like yoga pants!!! That would be truly...

In the last week, I have been to this store a total of 2x. I was preparing for an upcoming holiday party and per my partners' request, to "not wear boot cut- anything," - I gave Express a shot.

The Store Manager, Mr. Brandon, did an excellent job in ensuring that the clothes I picked up were flattering - but not too tight. His patience with my questions, and helping me with colors that matched- as well as trying on different items - exceeded my expectations. It is very clear he and his staff are confident with the services they are providing and truly put the customer at the center of their experience.

12/10 would recommend this...

When I had trouble with my express next account, all employees were very understanding and went out of their way to help me out. Special thanks to Madi who contacted customer service for me. I’ve always loved shopping at express, but the employees at this particular store make it that much...