Regarding my bfs review about your dirty drinks being completely different than what you advertised, I sent him back inside the first time because they looked nothing like what they were supposed to and he got told âthatâs just what they look like in the pictureâ, the second time I sent him back I told him to demand a refund because you guys used completely different ingredients than what was supposed to be in the drink! Your manager stated multiple times that you guys do not carry any type of strawberry at all because simply putting strawberry in it wouldâve sent us on our way with that smile you so badly wouldâve liked to see! If you would like to make it right like you stated by âmaking the drink correctly for freeâ which you failed to do even after trying to correct it, we would like our money back as we are very dissatisfied. The cookies on the other hand, top notch!!! Amazing!!! But to be turned down a refund because âyou donât do refundsâ when you know you were in the wrong isnât justifiable at all. The same manager also stated that this is a franchise not corporate and thatâs why the drinks arenât made the same. Itâs completely different recipes!!! False advertising!!! Change your menu if you canât make what...
   Read moreWe both ordered the dirty scoop. Described as one scoop of ice cream between two cookie halves with toppings. The scoop was closer to two scoops and the cookie was huge! Portions are Iarge and sharable. My husband had the brookie with chocolate ice cream and i had the golden with vanilla. He said it's the best chocolate ice cream he's had. Very chocolatey. The vanilla was equally good. Service was helpful and friendly. I had heard mixed reviews and complaints it was expensive but two huge sundaes that neither of us could finish was same price as two much smaller sundaes at a nearby chain that aren't nearly as good so I think it was...
   Read moreThe cookies are normally pretty good, however I would suggest not getting drinks from this store. not only will your drink not be made how it is advertised but they also do not have any strawberries. I was refused a refund after the manager even admitted the drinks was made wrong. The recipe book they use to make the drinks is not what is on the in store menu as well as the online menu. So people with...
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