Jared Jewelers — Local services in Columbus

I’ve been debating whether or not to post this on this site for a couple days now.

I came in and spoke with a lady named Julie, she seemed nice, told her my boyfriend wanted me to try on rings, our price range was roughly $$$ (over 20k) and we were looking for an Emrald cut solitaire or oval cathedral set. In white gold plain band, with small diamond accents around the basket. So very specific. And I wanted a lab diamond. They mentioned all these details which was fine following that then proceeded to tell me about James Allen and how they own it which also was fine. Then they told me they don’t keep bigger then 2carrot diamonds in stock due to theft, also fine. But I was told in order for me to pick a diamond then I would have to be very serious put 20% down on the diamond just for them to source it and then we would be able to get a picture of the diamond. So I was like wait so what your saying is you don’t have one in your inventory and I can’t even see the diamond til I put 20% down because your getting it from another vendor, they said yes, I was like nah I’m good, they said “we typically don’t allow you to see the diamond unless you are serious about buying” I said I am serious he asked me to look, and wanted me to get a feel fro what I want so he can come get it, the. They turned around and told me I couldn’t even get a picture of the diamond unless I put money down. That’s crazy I’m not putting money down on a diamond that I don’t even know anything about, I don’t know if it has inclusions or the grading or if it’s certified or anything. They lady said “it’s for serious buyers only”

So basically she told me I wasn’t a serious buyer; I will never be back I told my boyfriend about it and he said he won’t be coming back here because they assumed we weren’t serious.

On my way out they said “thank you for stopping in kiddo”

I’m young, but I’m only a year away from 30, this place is not treating their customers like buying customers. I will never be back and will never recommend this place to any kept. Additionally I might add I probably make more then both their salaries combined and same with my boyfriend, so this was just insulting they did not even bother to put any effort in because I look young and they assumed I was younger then I am. Very disrespectful. Poor customer service. Will never recommend. And will share this experience with almost everybody I know so they too don’t get disqualified for even getting pictures of lose diamonds and pricing. That’s outrageous.

We ended up purchasing a 3.76 carrot diamond solitaire for more then our $ amount elsewhere and with half the...

Very disappointed with my experience here. Shopping for an engagement ring is one of the most important, hopefully one time purchases a man can make and Jareds was the worst of 5 places I went. My story; I walked in for the first time and met Brian who took me to his office where we spent 15 to 20 minutes getting to know each other, my story, ring requirements and getting even more excited then I was to shop for an engagement ring. Just to be pawn off on another employee and after spending the same 15 to 20 minutes with Britany I was then pawned off to Summer. We ordered some stuff in to look at, made an appointment with Britany only to pawned off to Matt when arriving. We spent an hour looking at diamonds and bands and the I made an appointment to bring my sister in to help. On the 3rd appointment visit I brought my sister in and Matt apologized for being off sick because they sent the diamond back I wanted her to see. So we ordered it and a few others back in and the store never called me back. Called and left a message and never heard back. What a waste of time Jered did not go to Jareds he went Powell Jewelers who...

My fiancé went here to get my ring, and I’m so glad he did. Courtney and Matt that work there did a phenomenal job at helping him design the ring of my dreams. Im not someone who usually wears much jewelry (I’m in the military) and can be quite picky in terms of what styles I like. I’m also a bit of a frugal person so I had a budget I wanted him to stay within. I had shown my fiancé photos of rings I liked and didn’t like, but other than that it was really all him and the workers there at Jared that made my ring dreams come true. They even added my fiancés birth stone in to the ring so that when I’m away from him due to military travel and such, I have a reminder of him with me no matter where I go. This ring is so special to me, for everything that it represents. Thank you to Jared jewelers for all their hard work, fair prices, quality jewelry, and honestly just making our engagement so very special. I recommend them to anyone looking for the same kind of positive experience...