Where to start with this place?
I joined the Grandview location a few months ago. I thought it was odd that most of the treadmills had out of order signs, but I thought they would be fixed quickly. After three months, 2 of them are still out of order. After talking to members that have been there for years, it is all the same equipment from when they first opened.
The front door has been broken for about 2 months. It had to be left unlocked for people to get in and out. Not very safe since any one can walk in any time of the day or night. The sign today said that it had been fixed, but I was unable to even get the door open to get in.
I'm typically there during their staffed hours. I have seen staff vacuum, but I have never seen them clean the equipment. Most of the patrons do not clean them either.
The A/C pipes also drip water all over they gym, so don't be surprised if water drips on you while you're working out.
They have security cameras around and a monitor where you can see what is going on. Most of the feeds are out.
The AED machine has also been missing for a few weeks.
When you flush the toilets, the pipes make an awful screeching and whining sound.
Walk if you can. Parking is limited and most of the street parking is permit only.
Today is my last day...
Read moreThis is a great gym! Lots of gyms like to say they offer a personal touch to their members, but the Snap at Grandview walks the walk as well. The employees of this gym actually take the time to know you by name and create a personal relationship with you. They truly care about your fitness journey at Snap.
I even had a personal trainer here named CJ. He was great. CJ is very knowledgeable and was so patient with me as he created a workout routine personalized to me. I continue to use this workout routine to this day and have gotten amazing results with it. I knew I could reach out to CJ whenever I had questions and went above and beyond helping me with my routine even if we weren't on the clock.
This is a great gym! Definitely recommend if you are new to working out and want to work with a personal trainer. The 24/7 access is a nice touch and they have a lot of great machines. The only downside is the parking lot it is quite small. That is only an issue during the "New year, new me" gym rush and the beginning...
Read moreThe only complaint I have about this gym is the manager that sits at the front desk, Philip. He sits at the Grandview and short north locations. As I was leaving the short north location, he was blocking the exit to the gym, and I waited for him and said excuse me multiple times and then after he moved over he opened the door and then said "after you". In which I quickly slipped out the door in a hurry and he yelled after me "is there a problem??" in a very derogatory way. I was very uncomfortable. After I told him no I was just trying to pass through, he kept trying to fight, repeating "what's the problem" in a very angry way. As a woman this made me feel really really uncomfortable and unsafe around this short tempered man. This was very unprofessional and should not be allowed. This man should not be allowed around customers with that...
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