High Life Smoke Shop Concord — Local services in Concord

• GO HERE* LOOK NO FURTHER** The vape scene isn't my thing, but I will tell ya, the employees at this place have it going on! Long story short my dad had stent surgery, so he wanted to stop smoking; I went to three smoke shops. The first two, had very little knowledge about nicotine based cigarette replacement and very little stock to match. I walked into the third, High Life and was blown away by Meredith, and her in depth knowledge and information about nicotine based "vape" replacement. She her self used a product and it worked for her so I decided to give it a go. I purchased the NOVO SMOK, along with some saline based liquid. As with anything I pulled out my phone and asked if I could record her instructions, she didn't mind it all! She broke it down, outlined EVERY PIECE OF INFO I could possibly need and then some, in mere minutes. I purchased two that day! I have gone back and watched her instructions to make sure I am operating the product correctly and to spread the useful info to my dad. Within the first 7 hours of purchasing the NOVO SMOK I didn't even want a cigarette! It blew my mind. A week later I was buying a third one for My husband. Same deal went in Meredith was there along with another employee Ashley, both ladies were super friendly, very personable. My experience could not have been better! For those who know little to nothing about the vape world it can be overwhelming! Meredith was very quick to assess my needs and wants and I am happy to pass the 6 smoke shops close to my home to hit up...

First time visiting and decided to take my money and make a purchase some place else. I visited this "establishment" on Thursday and I wasn't even acknowledged. I waited patiently until both clerks/consultants finished their conversations with the customers they were helping first, then another couple came in and they immediately helped them. I even walked up to the counter where a girl with dreads looked directly at me and didn't say one word - like "Hi. I'll be with you in just a few moments". NOTHING!! She looked at me and continued her conversation with a patron about the patron's personal illness and the lack of assistance pertaining to that illness. Yes! I stood patiently and long enough to hear the interaction. Now, I'm not saying either clerks should've stopped their intetactions to assist me, but what I do expect is the common courtesy of being noticed. If I could give this place zero stars for the poor customer service I would!!! Too much competition for you not to...

Diego and Sammy are the sole reasons I go to this smoke shop. They have great customer service and are VERY knowledgeable about their products. Of all of the smoke shops especially high life stores I’ve been too this one is the absolute best solely because of those 2 employees. I recommend you stop in if you need any smoking accessories or even to just learn a little more about what they have to offer. They are very patient and kind people!

Update: Went back again 8/10/22 and let me tell you every single time I go here I LOVE the experience! This time there was Ariel and Sammy was there! I absolutely loved these 2 ladies! They had just recently reorganized the whole wall of delta 8, 9, 10 & HHC! Making it super easy to find what I needed efficiently. My favorite smoke shop that I’ve ever been to. And I’ve been to ones in Chattanooga TN, Knoxville, TN, Gatlinburg, TN, Charlotte, NC & Concord ,NC. NO smoke shop compares...