First time visiting and decided to take my money and make a purchase some place else. I visited this "establishment" on Thursday and I wasn't even acknowledged. I waited patiently until both clerks/consultants finished their conversations with the customers they were helping first, then another couple came in and they immediately helped them. I even walked up to the counter where a girl with dreads looked directly at me and didn't say one word - like "Hi. I'll be with you in just a few moments". NOTHING!! She looked at me and continued her conversation with a patron about the patron's personal illness and the lack of assistance pertaining to that illness. Yes! I stood patiently and long enough to hear the interaction. Now, I'm not saying either clerks should've stopped their intetactions to assist me, but what I do expect is the common courtesy of being noticed. If I could give this place zero stars for the poor customer service I would!!! Too much competition for you not to...
Read moreDiego and Sammy are the sole reasons I go to this smoke shop. They have great customer service and are VERY knowledgeable about their products. Of all of the smoke shops especially high life stores I’ve been too this one is the absolute best solely because of those 2 employees. I recommend you stop in if you need any smoking accessories or even to just learn a little more about what they have to offer. They are very patient and kind people!
Update: Went back again 8/10/22 and let me tell you every single time I go here I LOVE the experience! This time there was Ariel and Sammy was there! I absolutely loved these 2 ladies! They had just recently reorganized the whole wall of delta 8, 9, 10 & HHC! Making it super easy to find what I needed efficiently. My favorite smoke shop that I’ve ever been to. And I’ve been to ones in Chattanooga TN, Knoxville, TN, Gatlinburg, TN, Charlotte, NC & Concord ,NC. NO smoke shop compares...
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