Chuck is arrogant and a bully. He didn’t like that I asked questions about the foam he would be using. Berated me for asking. Took my upholstered cushion and flipped it around on his dirty work space. His price changed a few time. When I tried to take my cushion and leave he pulled it back from me trying to tell me about his reviews and that I could watch him do his job. He was visibly upset by my questions and would not let me have my cushion so I could leave. Even followed me to my car continuing to tell me how horrible everyone’s work is and that everyone comes to him to fix bad workmanship. I was very uncomfortable, could not get out of there...
Read moreOur new sofa had cushions that were far too hard. We took them to a foam store in Berkeley that kept them for over a month and when they came back, they were still uncomfortably hard. As a last resort, we took them to Howard's Upholstery and Design. Chuck did his magic on one cushion in 15 minutes and then told us to bring it home and try it out before he did the other one. What a difference! Now we don't have to buy a new sofa! Chuck cares and knows so much about his craft, On top of that, he and Jeanine are just great people. They have our highest...
Read moreI appreciate Chuck for taking my small job comprised of cushions for a balcony loveseat, two chairs, and their upper back cushions. The finished cushions were absolutely worth the wait as they are perfect and the quality will last for many years!!!! Although Sunbrella fabric is designed to be cleaned on the cushions, Chuck included zippers on the seat cushion covers so they could also be removed for cleaning. That was a lovely, unexpected surprise.
Chuck & Jannine, you both contributed to a delightful experience. Thank...
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