CVS Pharmacy — Local services in Conway

This used to be the best pharmacy in town, however when Tina, Lisa, and Chris left, none of the new staff care about customer service or much of anything having to do with caring for the customer. The majority of the time, they are unfriendly and rude. Today, daughter had a prescription called in before noon. Text indicated it was in process. 3 hours later, she goes there to find the window locked down with a sign stating "closed due staffing issues." Husband calls later and wad told that they were open, but the prescription was not ready, now over 3 hrs later. When I called at 5 hour mark, was cut off every sentence, and told I would be informed when it was ready. Still not ready at 9 hrs. And by the, my daughter is still sick and can't get her prescribed medication. Update today, no text indicating prescription is ready. Called and told it was " in process." When I voiced my frustration, pharmacist began to look and stated that it was actually ready yesterday. Huh? Again, I informed her of yesterday's issues only to be told that she was one of two pharmacists in the state called in to work at this pharmacy due to staff walking out. No customer service recovery offered, no indication that anyone cared that it has taken over 24 hours to receive a prescription for a sick individual. Will be moving all...

I kept calling Saturday and Sunday. No answer, finally today I waited two hours on hold. I went there and evidently all the employees walked out. I don’t know what’s up with that? I had 3 prescriptions already in a sack and the lady wouldn’t sell them to me because I needed to use a coupon. When Chris was there he was the best!! If anybody is reading this and know where he went please tell me. It was horrible today!! The man next to me in line had been trying for 2 weeks to get his daughters medicine. I went down the street to the sister pharmacy. They wouldn’t fill most of them I was gonna have to get my Doctors to fax another prescription. I can’t imagine what’s going on there but I’m getting out of there!!

I’m back in here today there is a pharmacist named Amy she won’t give her last name. I don’t blame her. It started out pretty good then she stopped in the middle of filling my prescriptions to contact all my doctors. Evidently I’m the only customer here that uses more than one doctor. So I probably will not get medicine today either. Either way it’s the last time I ever set foot in this place!!!! I would like to take my one star back and put up a...

If I could give 0 stars I would. As you can see from the nothing but one star reviews for the last year, you would be better off trying to wish upon a star for your medication than to come to this cvs. The staff (if you can bother calling them that) are incompetent and not helpful whatsoever. This location should be closed and everybody’s prescriptions moved elsewhere until cvs can competently staff it to the point of patients basic needs being met. Today I asked to have my medication moved to another pharmacy while in the store picking up and I was ignored completely at first but after I asked a second time I was told by the only very rude employee that I needed to call on the phone…….i shouldn’t have to call you if I’m already talking to you. And who the hell am I gonna call? Judging from every review for the past year and my personal experience in the, I’d be calling nobody. She proceeded to take extreme offense when I asked what I should do in the event nobody...