Im new to the area made an appt with a stylist for highlights and a cut. I showed up to the salon and was told to wait outside and my stylist would have to come get me. I messaged her explaining that I was there and she responded with “I’m running really far behind can you come back later? “ I said sure would 30 mins be good, she responds and says no can you come back in 3 hours . She never even greeted me at the door and just used messenger on my phone to avoid the confrontation I suppose. I explained that was not possible and I just left without getting my hair done before the holidays. It would have been nice to have had a phone call to reschedule vs waiting to tell me when I arrive at the salon. I think you would know early on if you were running 3 hours behind. I almost would guess she totally forgot I was coming at all. This was extremely unprofessional and I would never go back there again after this experience. She offered to make another appointment on another day but no way I will trust them there to be professional and responsible with...
Read moreI have to leave a 5 star review for hair stylist, Janie and the first desk receptionist, Hanna for providing my little 13 yo cousin with the celebrity treatment! My little cousin has very low self esteem (as we all did at that age) and we wanted to take her to get a new hair style for back to school, plus she really needed some TLC bc she just lost her mom to cancer, so this was a very important hair appointment. I called ahead and told Hanna our situation and what type of hair style my cousin was looking to get and i asked for someone who can also help teach her how to style it. We not only had the most amazingly talented hair stylist who cut her hair into an adorable Bob and curled it for or her, she also took the time to make her feel at home and made her feel beautiful. She goes by the name Texas Hair Slinger (Janie). And on top of the best haircut experience, Hanna offered to cover the costs of her haircut! 🥺❤️❤️ I can’t recommend this place enough!!!! They are talented, so welcoming, and everyone working here has the biggest...
Read moreDO NOT USE!!! I purchased a Groupon for cut, highlights, and color. When I went in, I told her about the bad coloring from other stylists. She then went ahead and did the highlights. The next day when I went to get my haircut, I told her that she missed a lot of coloring in the back. She then said the Groupon was worded incorrectly and that it should have been color OR highlights. I was mad because she never stated that before she did anything and didn't give me a choice. The 6" blunt cut (blegh) was also cut crooked.
Paige was very sweet and I felt bad as she had a seizure when I went in the first day. That is why I tried to ignore this. But it still upsets me a couple of months later.
A Groupon purchase is a contract and this one was not fulfilled. My...
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