Embroidery and Much More, LLC — Local services in Cranberry Township

Yikes. I received an email from our association’s order that my order could be picked up. Mind you, that was 8 days ago. My order was not embroidered; it was just a simple stock sweatshirt. I stopped by to pick it up today. The ladies at the counter were very nice and tried to locate my order. Finally, the owner comes up and proceeds to yell at me that I didn’t wait for the second email that also apparently says I can pick it up. No where in the first email does it say to wait for a second email. I calmly explained the shirt was not embroidered and she cut me off to yell, “It doesn’t matter.” I then made the mistake of asking when she thought it would be ready, which led to more yelling followed by telling me she’d been out sick. I’d have more sympathy had I not just been berated. I have zero idea how this woman is in business or why those poor souls work for her. Avoid this shop at all costs. This will certainly be my last order and, based on the other reviews I’ve read, hopefully our association’s last time...

If you are looking for the PERFECT personalized gift, look no further! Owner of Embroidery And Much More, Susan Shedio, will place so much care into your personalized gift, and her embroidery talent is unsurpassed. Gifts from Susan and her shop include monogrammed pillows, personalized baby gifts, ‘back to school’ high school team hats, back packs, and shirts, personalized children shirts, embroidered bags, personalized aprons, monogrammed fabric lunch totes, and so much more! Susan also carries blankets that are able to be personalized, and has the ability to transform your favorite photographs into personalized blankets as well as wall mural art! Conveniently located on Route 19 in Cranberry Township, Susan’s shop is your one-stop shopping place for the perfect personalized gift from an embroidery artist who truly cares! No one EVER forgets the thoughtfulness that a personalized gift brings nor the thoughtful person who...

Had two memory bears made and gave two shirts with very different patterns assuming that one shirt would be used to make one bear and the other would be made from the other. When i picked the bears up they were both a mishmash of the two shirts which had very different prints. I wish i had communicated better that i wanted each to be made from only one print or I wish that i had been asked before that decision was made as there’s no going back now. Overall, the drop off and pickup process was simple, the owner was friendly, and I am thankful to have a piece of my grandma for my daughter to cuddle. The bears themselves are a nice size and shape, I am just not as happy as I’d hoped with the conflicting patterns and wish that would have been part of the...