Geek Squad — Local services in Cranberry Township

I recently had issues with my gaming PC and after help from both Best Buy workers and the Geek Squad supervisor (can't remember name) we tried to schedule an appointment and really couldn't find a decent time, when he said to stop in at 10am Sunday for a free 15 minute consult. Went there at 10 and Austin was there at Geek Squad willing to help me out. He figured out the issue in about 15 minutes and was really helpful. Austin went above his job and helped me to better understand the components and what could've possibly happened, including if I run into problems in the future. I hope Geek Squad views Austin as a valuable employee bc he certainly is and I would still be stuck if it wasn't for his expertise. Thanks Austin...

Scheduled an appointment four days in advance for an iPhone battery replacement. Pretty simple. Subsequently planned the entire day around not having my phone for a few hours and making subsequent appointments where I did not need a phone. Received a phone call just a few hours before my scheduled appointment saying there, Apple technician was off today. They had multiple days to look at the appointment which was centered around having an apple technician, and they just did not care as the rep who called me did not seem to care. Stay away from this terrible service location. Yes confirmation...

Had my laptop checked for possible virus, malware & general cleanup on a Saturday & it was finished & ready for pickup the next day. Jack Medved was my Consultation Agent. I had no wait and Jack was so very pleasant, most knowledgeable & respectful. Upon pickup, Jack took the time to explain everything to me & never rushed me. I definitely recommend the Geek Squad located in the Best Buy in...