I visited this store today,July 23rd around noon,motivated by a coupon I had. However, my experience was disappointing. As a parent with a 3-month-old son, I navigated the store with a stroller, but it was extremely challenging due to the cluttered environment. There were empty boxes scattered all over the store, making it difficult for me to walk and maneuver my stroller.
What was more concerning was the lack of initiative from the store associates to address this issue. Despite seeing me struggle, one of the associates, a lady in her 50s with brown long hair and a skinny build, did not offer to help or even remove the boxes that were obstructing my path.
Given the poor store conditions and inadequate customer service, I decided not to make a purchase and left the store immediately. It's unfortunate that the store's priorities seem to be misplaced, and I wouldn't recommend shopping here to...
Read moreI'm not much of a shopper but I needed new bras, so I went to Soma in Cranberry. The ladies there were super friendly and helpful, but I have to specifically praise Jessie for listening to my preferences and providing me with great advice and assistance. I made sure to tell her before I left the store, but in a time when it seems like good customer service has gone out the window, she was impeccably awesome! I will...
Read moreToday I walked into Soma for the first time and it was life changing! I'm in love with the selections but most importantly I adore the women that work here! THEY ARE AMAZING! True rays of sunshine! I can't thank them all enough for the time, energy & laughs! Forever a...
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