Horrible customer service!!!! The two female employees that worked yesterday afternoon around 4pm were extremely rude. I walked in and was not greeted I went to the counter and told one of the employees standing near by that I was there to pick up an order and she said ok with an attitude and walked off to assist someone else. I stood at the counter for over 20 minutes before anyone spoke to me. The lady at the register who appeared to be a manager was frustrated and made sure to let everyone know that and say she was trying not to lose her patience. I do not recommend this location unless you want to be pissed off and waiting 20 minutes or more just to be...
   Read moreHi đ I was in the store this morning, The manager Stephanie was in the store this morning and we were visiting from New Orleans and she was so helpful she greeted me with a smile and asked me my name and gave me her name. She let me explain exactly what I was looking for and showed me I brought a Gold charm bracelet and a gold bangle. Love them both how they looked together â¤ď¸ Stephanie offered me care protection and sign me up with rewards. Stephanie is great When I am back in town I will come back to Cypess location. Thank you Stephanie for making my trip...
   Read moreThis was my very first time, I'm not a fan of bracelets and charms though I was interested in other avenues. When I inquired to view jewelry pieces the girl literally slid a catalogue over towards me and says "you can look through this" . If this is sales protocol I was shocked. Literally I went inside to purchase gifts. My first experience was disappointing.. Apparently they(staff) weren't interested in my business:( I left dissatisfied & disappointed. Kids working inside are complacent & nonchalant to hospitality. Mom & dad...
   Read more