Dyson Styles — Local services in Dallas

Made my first appt with Dyson after a year of being fearful about visiting and Dallas hairstylist. (New to city) He had great reviews and pictures online, so I took a risk. First of all, and another reason I haven't been to a salon in a while, I waited close to an hr before he could get to me.

He also took one look at my hair and asked me to comb through it before my wash before ever touching my head, though it was only in a ponytail and not tangled. Even if it was, I'd expect any professional that is being paid for a service wouldn't mind doing that, if necessary, instead of asking a new client to do so. I've been transitioning to natural from relaxed, growing my hair for about a year, and gradually cutting each month (as I didn't do the big chop).

Dyson was VERY rough with my hair after my wash, while combing and drying, not even taking his time to comb from tip to root as I've learned any natural stylist that really cares for your hair would do. Then he told me I needed a "trim". I told him I didn't think I needed a trim as I'd been trimming my hair consistently at home. He convinced me to let him trim it or it would look frazzled on the ends, but my trim quickly turned into a BIG CHOP. I went from little past shoulder length hair to a short bob... Very disheartening for someone who has taken so much care to grow their hair. He's pretty much eliminated 5/6 months of growth. Though he saw I was visibly upset and expressed my disappointment verbally, he was convinced that he knew best and even proceeded to charge me $40 for a cut that I didn't even want! I left 2 stars because my silk press was nicely done and lasted 2 weeks. However everything else was a bust and a terrible first experience for me at a Dallas salon. I wish I'd saved $100 and kept caring for my hair at home.

I hesitated to leave this, but after careful consideration, I would give any major company the same review, especially if they knew how upset I was and did nothing to remedy it. I only hesitated with this one as I try my best to support and recognize amazing black owned businesses/service providers whenever possible. I even tipped, despite my anger/disappointment because I feel that's the right thing to do. But I'd...

I was a little hesitant about posting this review but I would hate for anyone else to experience what I experienced. I booked an appointment with Dyson for the day before thanksgiving about 2 months in advance. I have been natural for about 6 years but mainly wear my hair in braids under a wig and get it professionally straightened once a year during the holidays. My appointment with Dyson was set for 4pm. When I arrived about 5 minutes early I noticed that there were about 3/4 girls before me. Additionally 2 more women came in at 4:30 so it was clear that he was overbooked. I did not get my hair washed until 6:00pm. On the way to the wash bowl he whispered to his assistant that my hair looked too tangled and if it was he wasn’t going to be able to do it. This is where I initially became very upset and concerned. If you think you won’t be able to do my hair then please tell me that when I first arrived so I won’t waste my time. Throughout the washing process I continuously asked his assistant if she thinks my hair is too tangled and she kept saying no I think it’s fine. I told both the assistant and Dyson that my ends are bad and definitely need to be cut and that I always experience single strand knots. Dyson told me to my face that he had no idea was a single strand knot was. After getting washed and a steam treatment Dyson said my hair was really damaged and started cutting it WET!!!! About 1/4 of the way through blow drying my hair he said he couldn’t do it. I left his chair with tears in my eyes, half of my hair chopped off and extremely dry and brittle hair THE DAY BEFORE THANKSGIVING!!!! Thankfully another stylist at the salon was able to do my hair after thanksgiving and my silk press turned out PERFECT!! If you have course hair please do not go to Dyson. His clients have heat trained hair and he does not have the time to actually look at your hair and determine what needs to be done. I have never left a hair salon balling my eyes out before. I also never received an apology from Dyson. Thankfully I did not have to pay for the service but he still has my...

I tried to give him a chance to give me a refund on my deposit but he wants to ignore people when I respectfully presented him with the facts. 3 weeks ago, This man accused me of disputing the charge from him doing my hair A WHOLE YEAR and some change ago (which I definitely did not the work is always great but the way he moves is absolutely disgusting) anyway that’s ridiculous and I already let him get away with charging me a second deposit the last time I got my hair done and just charged it to the game with a NON disrespectful post (which it doesn’t matter it’s my page and I’m gonna tell the truth) like how are you asking AT the appointment if I paid the freakin deposit knowing good and well that you don’t accept/confirm appointments unless you pay the $50 deposit within 10 min of booking like come on now😒 … But back to 3 weeks ago AT my supposed to be appointment I arrived on time (4:00 pm) and he’s still doing another head I’m like ok I have a 10 min grace period so he might finish her in 10 min… but no he goes 36 min into my appointment time choppin it up with this lady asking if she wants extra stuff done like curls and said 3 sentences to me being nice so I’m waiting patiently and then at the 40 min mark he had me sit in the styling chair to bring up a post and treat me like a fraud and accuse me of disputing his service charge from a year and some ago like what in the world why would I keep coming to you ? And after I kept telling him that’s not true he kept accusing me and I’m like so what ? And he just shrugs and goes “I need to see the cash in your hands because…” and “I think there’s a 7 11 down the street “ and I’m out in the cold downtown waiting on my ride to come back I was still willing to pay and just not come back again but I pull up the bank statements circle the charge and no signs of disputes to be found that I look up and he left the salon getting in his car AFTER HE JUST TOLD ME TO GO GET CASH FROM A CORNER STORE…. Anyway just be careful if you still go to him, and screen...