What a disappointment it was working with 2616. I probably messaged over 100 venues in the DFW area for our wedding. I narrowed it down and given the gorgeous view from here, we had 2616 in our top spots to chose from. I called Joan ahead of time and booked an appointment for the venue tour. We came to the venue and it seems as if they couldn't have cared less if we booked or not. Every other venue we went to sat down with us individually and gave us a contract to take home to review. While on tour, I was told my date was available and asked for a contract the following week first thing. While still telling me the date was available, I was getting last minute questions answered and was more than ready to book, but still no contract in my hand. Jill went on vacation and I wasn't made aware she was leaving at all nor that anyone else was even looking at the date we had. I wasn't receiving any response back, so I went ahead and called 2616 directly. Joan told me that Jill "had a ton of phone calls and emails to get to it and if I had already emailed her that morning, I would get a response back that day from her." Waited the whole day and still no response or communication. I called the next day and left a voicemail for the other coordinater, Lisa asking if somehow I could get a contract in hand. Nothing. Finally, two days later I get a text from Jill saying she is out of town. When she gets back Monday, she tells me my date is booked and that they have an available date a different Saturday in the same month and then in May. After a couple texts back and forth, I asked if I could get a contract for the other Saturday in the same month trying to accomadate. No response, reply, email. I feel the communication between this staff is extremely poor. While we were ready to spend thousands of dollars with them and have our entire ceremony and reception there, we will not be booking here simply due to the staff. Pretty sad, because the atmosphere would be fantastic. Save your money and book elsewhere with a vendor who actually cares about your special...
Read moreWe walked by 2616 Commerce a thousand times when out in Deep Ellum, so it was our first choice for our wedding ceremony & reception. There are so many GREAT things about hosting your event here.
You can bring in your own vendors for food, photo booths, etc. You can supply your own alcohol, but utilize their bartenders to serve for a pretty good price. They did everything from cutting up limes to stocking ice for us. They supply tons of table linens, centerpiece vases, easels, etc. and take care of setup and cleanup. All of their spaces are really great. We had our ceremony on the rooftop deck, and it was beautiful. Our reception downstairs had plenty of space, exposed brick walls, and a big dance floor. And the upstairs Penthouse is also fantastic. The location is right in the middle of Deep Ellum. They allowed us to keep partying past 1am, but once your event is over, there are tons of bars and restaurants that guests can migrate to. Lisa and the event staff were really great to work with. She helped us SO much by pointing us to some of their preferred vendors, put in lots of hours at the event, and really made sure that everything went off without a hitch.
We ended up doing our rehearsal dinner in the upstairs Penthouse the night before, which also worked out great. Bottom line is that we’re so happy we chose to have our wedding events here. Our guests had a great time, and we saved a lot of money vs. many Dallas venues because of everything 2616 allowed and provided. Huge thank you to Lisa and the staff that helped us throughout...
Read moreIf you’re looking for a unique place to host your wedding, look no further than 2616 Commerce Event Center. It was made even better by working with Lisa, who was accommodating, professional and made sure to go above and beyond, every step of the way. We had multiple planning meetings before and even showed up early to set up. We caught her off guard, but Lisa was professional and accommodating with all of our requests. We had our cocktail hour on the Skydeck before moving downstairs for our reception. It ended up being a warmer day than expected, so Lisa, without hesitation, scrambled to put the umbrellas on all the tables to give our guests some much needed shade. We had one small problem when the sound system quit working on the deck, but Lisa quickly set up a backup speaker. By the time I had even noticed, she already brought the speaker out and the DJ was upstairs setting up his music. Lisa was there all night, and even helped our family pick up at the end of the night.
A couple of the best perks beyond the location and Lisa: -Cool location with a great view of downtown. -Ability to rent out the parking lot behind the venue. -Ability to bring in all of your own vendors. -Provided security for peace of mind. -Handled all of the day of...
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