Macy's Furniture Gallery — Local services in Dallas

The worst customer service. Went to return a table still in its package. I was right outside customer service returns and exchanges instead of helping me they redirected me to 2nd floor furniture on other side of store with no convenient parking and no help to get a very large box into the store. While I was dragging the box 3 associated passed me and NEVER OFFERED TO HELP. A customer in the store opened the door for me. I have ordered furniture from Macys before and never had to return anything because it came assembled and was cared for, this time a rough looking box was dropped off shipmemt with...

The selection is great and they always have amazing deals. I will say that they could hire more people to make sure they can keep with with cleaning up and organizing everything. The store itself was a complete mess. It's understandable that it's the holidays and everything will be extremely chaotic. The staff did not loom...

I need to speak with a Adminsirtator or manager for Macy's furniture. I have had 2 horrible experiences and continue with my obstacles with no resolution or assistance. I would appreciate a response from macys management as soon...