Lucky Brand — Local services in Danbury

I've been to this Lucky location now twice. I live in Colorado and when I come to CT to visit my parents I come to get new jeans too. This location is absolutely amazing. Elizabeth the manager was helping me this time and Sarah was helping me with the last. (Speaks miles that I remembered those names) BEST CUSTOMER SERVICE EVER! It's always a wonderful experience especially with something as difficult as finding the right pair of jeans. So attentive!! I will always come to shop here! Job...

Absolutely the worst customer service I have ever experienced. The general manager was rude, snippy, and bothered by my family asking for a size check or if they could order online. Not only was she short, another employee felt the need to tell me to quiet down when I called the other employer rude. I put all the merchandise back and left. I won't be back, these employees act like working in Lucky Brand is some privilege for the elite🤣🤣 they lost in sales today for sure. I will be...

Such a great experience today finding the right size pants. I was feeling discouraged because I couldn’t find the right size in two stores I already been in. She was quick to help and bring me her suggestions. She made me so comfortable and I left a happy customer. She also went above and beyond and entertained my children. I wish I could remember her name because she mentioned it twice. I want to say like Vanessa or something (Sunday around 12). I will be...