Well, I just had a lengthy conversation with Lee the store manager of the Oreilly's in Sherrills Ford. I called him to enlighten him as to an employees actions regarding professional conduct. It has come to our attention that Conner has made it his mission to trash talk local shops that do not do business with that Oreilly's. Conner has not even done business with the local shops but based on some third party comment he has decided to trash talk shops. Pretty shallow indeed. I called Lee to let him know about this and Lee said they recommend businesses based on how much business that business does with them. Hmm, sounds like recommendations are bought then. Normally recommendations would be made on past experience and/or first hand knowledge, not money spent in the store. I would hope any customer asking for a recommendation would want to be referred to a shop with good moral aptitude and good work ethic and not if they have spent enough to buy that recommendation. You be the judge. Base your decisions on real first hand knowledge and experience. This was a great way for us to confirm that we do business with great parts stores. Oreilly's should rethink there place in the commercial parts world. We have the best customers and thankfully they can read through Conner's trash talk and Lee's acceptance of it. They have verbally disputed Conner and will continue to do so, even in front of other customers in the store....
Read morePrices are ridiculous here. People are super nice though. A quart of transmission fluid type F is 12.00 !!!’ Really ? Come on !!! Oil isn’t that high. Auto Zone is 7.99. Y’all are greedy as H3ll !!! Update. The guy gave me the wrong transmission fluid and I trusted he was right. Hope it didn’t screw up my husbands...
Read moreThese guys were great The extra mile to help me out with a problem I had with a purchase from another store in another state. They did everything they could just to rectify the problem which eventually they accomplished with good grace the cheerful attitude. Definitely recommend this particular store to anybody...
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