Went in to grab a few items for my upcoming trip upon entering no one came to greet us. We were in there for 10-15 minutes before we had to go and grab a customer service person. While the other customer service worker was still having conversations with others next to us. I then asked the lady that came over about some specific colors of shirts that I was looking for she stated that all of the shirts that I was looking for was on top of the display because they were going to be changing around the displays later. Never offered any help. I then yelled for her again and asked her about a few other items she then went to the computer found 5 shirts & told me that’s all they had. My reasoning on writing this review is because I never had experienced any issues with this place not any time I came in here. I just feel like the focus was not in sales but more of hanging out with others. That left right after conversation. So now I have to go to Orlando to go shop because the customer service was trash at...
Read morethere was a young blonde girl working at the time and me, my daughter and my mother-in-law we’re trying to purchase items, but she was trying on merchandise and filming videos of herself dancing. and after we finally got her attention after 10 minutes of her trying on buckle merchandise and making videos of herself dancing she was being very disrespectful and talking down on buckles merchandise saying we should go across the street to American Eagle. After I got home, I made my daughter try to find her on this app called TikTok because she said she used to go to school with her and knew her name. I’m pretty sure she went by the name Alexis, but then we saw multiple TikTok’s of her being very disruptive in the store. and talking about personal sales. I find this private information and disrespectful to the manager me my daughter, and my...
Read moreI recently went to this location with my daughters. I had a young lady named Alexis help us. Normally I don’t remember staff’s names however Alexis went above and beyond. She was very friendly with my daughters and was very knowledgeable with all the brands. This is honestly one of the best experiences I’ve had with buckle. Normally, I shop at the Florida mall, We were visiting Daytona and decided to stop here. Next time we are back in Daytona. We will definitely be shopping here again. Thank you again Alexis for making my daughter feel so confident and beautiful buckle is definitely...
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