My daughter and I went to this store because we were looking to buy a gown for a pageant. There were two ladies, the older one with blonde hair treated us nicely, however, the other one with darker hair (and old and grumpy), treated us like we had no business there because "we didn't have an appointment". I started to browse around, at least trying to see the dresses and the black haired lady yelled at us saying that we could not touch or see the dresses, to what I said, "not even see them?" To which she replied, "No. You need to have an appointment." The blond lady seemed to feel sorry for us because of the way we were being treated and she offered to show us the dresses, however insisting several times that "these are 300 or less...these other ones here are very expensive". I left there very frustrated and went and bought a very nice dress at another boutique which cost us $900.00 dlls. And by the way...my daughter won 6 first places, among them Spokes Model, Casual Wear Model, Photogenic, Top Model and ended up being 3rd runner up in this Colorado Pageant, which earned her the opportunity to compete in the National Pageant in California. We will buy other pageant dresses, but will never go back...
Read moreLet me being with: I am a VERY picky shopper. I recently had two children, so finding clothes that fit me well and that I feel confident in is VERY rare. The owner, Denise, is absolutely wonderful and has hand picked the beautiful clothes in her store herself. There was no pressure during the shopping experience, but she seemed to know what would fit my body best and it sure did! I was in a crunch for time and she picked out several fabulous things that I would not have seen for myself. I never previously walked into this store, thinking that it would be outrageously priced due to its' beautiful window pieces- but it is TRULY couture runway piece for a fraction of the cost. I never write reviews, but felt it was absolutely necessary to share this gem of a clothing store with the world! I am almost afraid to share, because maybe all the best pieces will sell before I get to them. Incredible customer service, extremely friendly and a sincere connection. If you are thinking of shopping here or stopping by, please do. Unfortunately, the rest of cherry creek stores lost my business because Mariel's is A++++!!!! I will be forever a loyal customer (they get new pieces in almost every day!) I couldn't...
Read moreI stopped in Mariel earlier this week looking for a dress to wear to a formal wedding next month. A lady finally greeted me after a few minutes as I made it towards the back of the store and asked what I was shopping for. When I told her a dress for a wedding she pointed at two racks and said our dresses are here and then didn't say another word to me.
I saw a chartreuse Theia dress in their window display a few weeks earlier which is what made me come in. I found a couple dresses to try on including the one I saw in the window (not in their roped off section) and I was expecting the lady working to ask if I wanted a fitting room, but she was no where to be found when I was ready to try on so I just went in the fitting room tried the dresses on and then put them back when I was done. I was planning on purchasing the dress I came in for but the lack of customer service and the fact they remove all the designer and size labels from all the garments in the store and replace them with their store label was really off putting. I ended up purchasing the dress online from another store.
This wasn't the worst shopping experience I have had, but for a higher end store I expected a more friendly...
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