The YOGi Exchange — Local services in Denver

I have always loved shopping at the Yogi Exchange but after my first experience selling items with them I will not be giving my business to this store in the future. I dropped a few items off to be sold and when I returned to pick up items they weren’t going to buy and collect my check or store credit I was told based on the items they were going to buy the store expected to make $34 so I could have $14 in store credit or a $10 check. As I looked around the store to see if there was anything I wanted to use my store credit for, I saw 3 of the Patagonia sports bras I had dropped off the previous week, all listed for $15 each, so actually the store was going to make $45 from my items. When I asked the young woman working about the discrepancy she rudely said “I’m not the buyer so I don’t know what you want me to do about it” and “those items probably aren’t yours we have lots of duplicate items” When I explained that I had dropped off 3 of the exact same size and color Patagonia sports bras last week and they hadn’t been returned to me so I was concerned there was a mistake she rudely said “so do you want your check or store credit?” Clearly this business does not value their sellers and does not do honest business as looking at reviews I am not the first seller that has had a similar experience. There are other consignment stores that do honest business and I will be taking my items to those stores in future. Disappeared customer and never returning. Photos of my 3 items for reference.

2/8 Edit to original review. The owner of the shop called and apologized about the mistake that was made and offered to correct the mistake with an additional gift card. The apology and recognition of mistake means a lot and I will give this small business my support again. Thanks for doing right by...

I have loved shopping here in the past, but don’t intend to give them any more business after the terrible experience I just had trying to sell here. I took a a bag of clothing in to see what they could offer me. After looking through my items, the girl at the counter offered me $30 for 4 or 5 of my items (meaning they intended to sell them for about $100 total). I asked to see what they were taking (meaning they don’t intend to show you…unless you ask?), and realized that they wanted to buy my Vuori Mindset Jumpsuit (retails for $130 and I can easily sell this on eBay for $80-90) for clearly pennies on the dollar. I kindly told them I would take the jumpsuit back and sell the other items, and then the associate got very rude. She said “We don’t negotiate, you have to sell all the items or none at all. It’s in the fine print.” For what it’s worth, I’m not trying to “negotiate”… these are my items, and this is the strangest policy I’ve ever encountered. She told me 2 more times to “Read the fine print next time” as I was trying to understand why it was all or nothing. I told her she didn’t need to be rude.

I advise that the owners reevaluate this strange policy of “all or nothing”… you should allow people to bring their items in, understand what they’re worth to you, and make a decision on which items they’d like to sell. Otherwise, you’re wasting everyone’s time. Also, train your associates to be nicer and explain the policy’s unique aspects if you’re going...

Not one to normally leave a bad review but I'm pretty confident these people stole from me. I took a bag of clothes (experienced seller so I always double check to know exactly what I'm taking into the store) on Saturday, left it for the buyer to review the items, got a call to come pick it up on Monday and that they were not accepting any of the clothes I brought and that I would not be paid at all. Totally fine with this as long as you return all of my clothes to me! Upon arriving home I realize I am missing a brand new lululemon tank top I had taken in the bag to sell (once again I checked before dropping it off so I know it was in the bag) I searched everywhere it could possibly be and it was no where to be found. I 100% believe they kept it without paying me. I called the store to ask if they had it still and explained the situation, the lady said she "checked in the back" (a brief 10 second pause in our phone convo) but she claimed she could not find anything. All she could offer was an "oh sorry about that"...... I am disappointed to say the least because I originally liked this store, will never step foot in this place again and all sellers should be cautious when...