Ace hardware — Local services in Dodge City

I arrived at the store at approximately 5:40 to pick up a couple fittings. I walked around trying to find what I needed for 15 minutes before I seen someone interested in helping me. He was a younger kid I believe named Jonathan. He was very polite and helpful and tried making sure I got everything I needed. I heard someone say we close in 5 minutes and the doors will lock. I heard a employee tell another “ go see what she needs she’s just walking around’ talking about the other customer in the store. Once I had everything I needed it was 6:01 when I got to the cash register the other lady was in front of me. Her receipt that printed was not legible because the printer was out of ink. She asked the cashier Karen if she could get another receipt and was told the ink wouldn’t be changed till tomorrow if you want you can get one then “we are closed”. It was a absolutely terrible experience! I gave 2 stars because the person that...

Dear heaven, I cannot explain how lovely it is to be able to find someone immediately who can help me and knows what they are talking about when they do. That is customer service! These days, it is an endangered species, but this establishment is...

If I could, i wouldn't give a star was in there for 45 minutes asked 2 men to help me they both said we will send someone over about 2 minutes before they close 6(pm)...