Publix Pharmacy at Cosby Station — Local services in Douglasville

Routinely out of even the most basic medications. Recently had a call-in for Tamiflu -- which must begin within 48 hours of symptoms to work. Pharmacy slow-rolled it for two days. I went and asked if I could pick it up two days after it was called in (medication comes in a couple of blister packs in a box; not something that has to be dispensed -- just bag it and sort it). Lady behind the counter (who should NEVER have any interaction with the public; I've seen her twice get mad, throw stuff down and leave the pharmacy) told me to walk the story for 20 minutes while they "ready" it. I walked the store and kicked rocks for 20 minutes, came back, she said it still wasn't ready. "Is it in stock?" "Yeah." "You do realized that we need to begin this medication ASAP for there to be any efficacy?" "Uh huh." And she walked away.

Left the store. Moving our medications elsewhere. Whole store is a...

My physician is out of town until next week. I have been waiting for confirmation since Monday for my blood pressure medicine. When I called today, I was told in a very rude way that the physician's office had not returned the call. I explained that I had not taken my pills since Monday. She told me to contact the doctor's office. After finding out that the office was closed, I called back to see if they would give me a few pills until the doctor returned and I was told to go to the Medic Clinic or somewhere like that. I am trying to get blood pressure medicine not pain medicine -- Nothing that would...

I have been utilizing this Publix as a whole for years and I must say it’s pharmacy is getting worse by the year! I am an African American woman who has several medical issues. Anytime I come in with a pain medication prescription I’m looked at as if I’m not entitled to it or some other reason but there is always an issue! The lady with the red hair that’s been there forever, is the only attentive and non rude person as far as I’m concerned!! I will ask pain management to change...