Charlotte Russe — Local services in Downey

Went in at 7:45 and their gate was clearly still open. Was browsing at the first few items in the front for not even a minute and I asked respectfully “hey are you guys still open” since I got weird stares from two employees when I came in, mind you On the website it says closes at 8:00pm! And one employee asked the other are “we closed” and the other employee didn’t even look my way and turned her back and mumbled something and I asked again and she didn’t even turn but said “no we are closed” I worked in CR before and big rule is keeping the store open til 8pm! Honestly very rude and clearly not even the time the store officially closes🙄 train your...

The ladies at this location are lazy especially the black girl (TAMMY) that was working today Sunday evening . I wanted to purchase one of the boots on the display since there wasn’t any on the shelf in store. When I asked her if she could grab them for me she told me that because it was the weekend she couldn’t get them for me. Shocking right!! This is why business close down, I hope you guys can have a word with her and give her some type of written warning!! ⚠️ I wonder if it was because I wasn’t black? I come on a weekly basis and I’ll more than likely have to choose a different location to shop from now...

1 star for having amazing clothes at great prices!!! However 0 stars for the incredibly rude staff! I went today. There was 2 girls working. Both by the register but only 1 girl working the register and no one at the fitting rooms! I asked one girl if they had a trash can so that I could throw away a my empty paper cup. She said "no". I find it very hard to believe that they do not have a trash can!!! Where do they throw away bags? Non working hangers...? Etc....? She was rude about how she said it! Her co worker... was also rude when ringing me up. Absolutely the worst customer...