Don Roberto Jewelers — Local services in Downey

Visted the many jewelry stores available at the mall but couldn’t find what I was looking for and personal were many help. I stepped into sonrobertos and was immediately greeted by the most cheerful person ! She introduced her self very politely and didn’t bore me with a mi Lin questions see let me see what was available I liked that she was so attentive but at the same time gave me my space to shop .nonworries take your time she said I felt so welcomed when I did have a question she was ther to help me . Never feeling any pressure . My experience was exactly that I did end up buying a beautiful gold chain and pendent I had overlooked it but MINA THATS WHO ASSITED ME I THINK AHE KNEW WHATBIBWAS LOOKING FOR BEFORE I DID! It was perfect ! Absolutely perfect . And I just want to say in great appreciation and for great service to MINA TRULY THANK YOU . You made all the difrence . THANK YOU MINA FOR ALL THE EXTRAS YOU PROVIDED IT WAS MORE THAN I EXPECTED AND I PROMISE I WILL BE BACK FOR THOSE SPEACIAL RINGS WE TALKED ABOUT .. Thxs very...

Top notch AMAZING customer service!! Went in to get my ears pierced as well as my little sister and they where all so kind and welcoming! Especially Ms. Orquídea, she was so considerate and comforting when it was time for my little sister to get them done and despite my sister being scared she was patient and gentle with her, she was very lovely. Ms. Gemma, also was such a great help that our overall experience went great with them! Loved the vibes and friendliness of these ladies! I’ll be recommending them from now on! Definitely going back to...

This place is a joke! The customer service is absolutely horrible! When I walked in, there were several associates there but only one got up to assist me. The others were too lazy to even greet me. The jewelry is of very poor quality and extremely overpriced! My poor husband got fooled into buying me "quality jewelry." When I attempted to return the jewelry, they said no returns. We lost all our money. Stay away from this place! They rip people off! I DO NOT recommend coming here to buy beautiful,...