Rainbow Shops — Local services in Duluth

Very unlikely TO EVER BE professional Denise J was the rudest person I ever met. (NEVER LET A WOMAN WHO WOKE UP AND THOUGHT TIKTOK TIGHTS AND HOUSE SHOES WOULD BE PROFESSIONAL TO WEAR TO WORK ALL WHILE WEARING PLASTIC HAIR) I wish it was an opportunity to select negative stars. LET ME RUN THE SCENARIO After arriving in the store and spending 15 minutes picking out my items I go to the register to check out i I only see one cashier and she was waiting on a customer. She told me to go to the other side I went no problem. The Cashier was Denise who instructed me to go to the other side. I am mid purchase and Denise decided it was a good time to show how much of a guttersnipe she is. SHE ASKED ME WHERE IS MY MASK. BEAR IN MIND THAT I HAVE BEEN ON THE STORE 15 MINUTES, ALSO THERE IS NOT A MASK MANDATE AND THERE IS NOT A MANDATORY MASK SIGN ON THE DOOR. I asked her to repeat herself she advised that her employees did not have their vaccine. HOWEVER SHE WAS STILL SERVICING A CUSTOMER WHO IS FRUSTRATED WITH HER LEVEL OF INEPTNESS IN BEING A CASHIER. I advised her that I was fully vaccinated and I was following the guidelines place by CDC and the Gwinnett County Health Department. She said that I could leave her store. THERE WERE OVER 9 OTHERS WITHOUT A MASK INSIDE NOTHING WAS SAID TO THEM. SHE THEN GOES ON TO CURSE AND BECOME BELLIGERENT WITH HER NEGATIVE ATTITUDE TOWARDS ME. SHE SAYS I DONT CARE IF SHE CALLS THE PRESIDENT OF THE UNITED STATES THIS IS MY STORE. I THEN ASK FOR THE DISTRICT MANAGER SHE SAID TO ANOTHER WORKER I DONT GIVE OUT THAT . I ASKED FOR CORPORATE SHE SAID TO GOOGLE IT. SO WELL HERE IS MY OPPORTUNITY ...

I needed to exchange pants and I called before coming to the store the employee with the green blue hair at her root and a black side ponytail was very disrespectful she referred to Rainbow as hers she’s not the owner she told me “ yeah be here before I close MY door” she called me out my name and recorded me without my consent I will be coming back to speak with a manager. She needs to be removed I understand it’s the end of the shift but she was very disrespectful. If she doesn’t like her job she should not work there. Is it written in Rainbows employee job description to 1 . Be disrespectful Record customers that shop at the store and Is the reason the store is open if customers don’t shop the store won’t be a success. Not be patient with customers Talk to customers like they are the owner and they are only an employee. I will be contacting the manager the cameras need to be ran to see exactly what she did and how she tried to provoke me to act out because I’m a paying customer and I didn’t like how she handled me as a customer this needs to be looked into I will be contacting the manager during store hours because they are now closed. Black leggings cream crocs blue hair at the root black pack hair...

I had a horrible experience at this location. I purchased some clothes within the same five hours. I decided to see if I can get a smaller size in an item I was told by “manager” tyashia that I couldn’t exchange for a smaller size due to me not having a receipt, I mention to the young lady that I was not given a receipt I paid half cash have card, and I have the bank statements for the same day. I could show her so she could pull up on her system my last transaction. Also, when I asked her if it was any way she could contact the manager that was on duty during the hours I came into the location to see if she was able to let her know I was truly there She said she wasn’t going to, I am not from this area and I am visiting for the day and the outfit I purchase was for my activities I planned on participating in today. I think it’s truly unprofessional and the company needs to come up with ways for customers to be able to take their clothing back by scanning the tags on the clothing not only the receipt as I mentioned prior I was not trying to get a refund I only was getting in exchange for a...