Planet Fitness — Local services in Ennis

I have been in Ennis for two years. I wanted to give this gym a try but what a waste of time and effort. To start off Ennis is growing yet this gym has no amenities for Mom‘s or other working individuals. Other gyms have saunas, daycares and more to accommodate working moms and more amenities for the same price. Where is the Zumba? Where are the classes. I was told conflicting information about membership prices by the “manager” Emily and another associate dark hair and lashes at the front desk.

Beware of their “no contact” lie, currently there is a contract commitment and if you break it within 12 months there will be a substantial fee to pay. I was also told membership to sign up on a new contract as of March 2024 would be over $80 bucks plus taxes. WHAT HAPPENED TO $10 bucks a month?. I was also told it would be 19.99 to join. No consistency whatsoever with Emily and the other young ladies.

I was hesitant to sign up due to obvious reasons but I went ahead and paid for a trial run. $30 bucks! What happened to trying out the gym for free to see if it’s a good fit? Needless to say I tried it for you guys and the verdict is out…DONT WASTE YOUR TIME OR MONEY if you’re a single working parent or enjoy classes for the same price as Fitness Connection or any other up to date gym.

They also have The stipulations based on the type of membership purchased just another way to rob you blind and not offer anything. To have access to the three rooms behind the counter you have to have a black card membership. Those rooms are just Tanning booths, a machine that shakes you for 10 minutes, and water massage chairs. Those basic non exciting amenities should come with all tier packages. It’s quite hilarious how they squeeze every penny out of you for the BARE MINIMUM in this economy.

They can get away with this bcuz Ennis needs another gym. There is literally no competition for MILES. The closest gym with a sauna and classes is 30+ miles. Since Ennis is growing I pray for a better gym with better customer service and a cohesive staff.

In the meantime, I’ll keep my money and work out at Rotary Park or Lions - at least there’s a lake and...

As a member who has never been to the Ennis, Tx. Location, I walked in the doors and was ignored. Absolutely no greeting what so ever. The two employees of different nationality stood talking to each other behind the counter as I stood there looking at them. I did say hello several times and they both glanced at me, but went back to talking as if they did not hear me. They were talking about some sort of drinks they buy from another store. They continued to ignore my presence. They then walked away without a word to me. Since I was there for a very long time I decided to just leave. However, as I was about to turn around and walk out when the girl came back out to the front and said to me in a snide way,"Oh, did you need help? You could have said something." Excuse you little girl, you and that guy purposefully ignored me and you do not talk to customer in that manner. Definitely was a racist thing. Will not recommend this location to anyone. Obviously, "No Judgements" does not apply to...

Like the layout but….horrible customer service. No one greets you, although 3 workers are standing at desk doing nothing. I thought maybe I’m just being A Karen. Nope! been going to the Cedar Hill and Lancaster location and yes employees do greet you. It’s an extra drive for me cause Ennis is the closest location to me. But I’m not sure if they like Black people…. Showers 10…water pressure great and good hot water Cleanliness 10…nice aroma Ambiance 10…Small intimate comfortable Hydromassage Staff 0. …..although it wasn’t busy at all, passed by 3 different workers and no one greeted me and was not attentive to the front desk instead Sitting in a chair to the side on a phone. Please Check ladies shower area, there was a panel missing in the ceiling right over the shower. Thanks for the visit, will not be...